Categories
Campaign Creation & Development Creative & Production Food & Beverage

It’s 2017 and fast food restaurants are starting to catch on: green is in and greasy is out. We’ve all seen the Instagram accounts with millions of followers that only post acai bowls and kale salads. Okay, so what does this mean for fast food restaurants, and more importantly- what does this mean for their marketing strategy?

Whether the menu is organic, locally sourced, or cage-free, it’s clear that the fast casual restaurant model is winning with consumers. The Chipotles and Shake Shacks of the world have revolutionized consumer expectations of what fast food might actually include. With healthier consumer mindsets, companies like McDonald’s will need to place a greater emphasis on the “food”, not just the “fast” when it comes to effective fast food marketng strategies. While we still crave the efficiency that comes with a quick meal, that doesn’t mean that we aren’t compelled to make healthier choices as we take on the world, either. We’ll take a pricier burrito bowl over the $1 menu McChicken if it means feeling good about my eating choices (and sparking jealousy from my followers on Snapchat).

So what are the fast food giants doing to shake things up? For starters, McDonald’s is shifting its philosophy from “billions served” to “billions heard”. Burger King and McDonald’s have added salads to the menu, and Mickey D’s is now serving antibiotic-free chicken, milk from cows not treated with growth hormones, as well as egg white breakfast sandwiches. Not without notice, the company is taking steps to clean up its act, so to speak.

The misstep here, though, is the threat of brand inconsistency when it comes to strategic fast food marketing. Is McDonald’s attempting to ditch their old image, replacing it with the notion that they’ve evolved into the go-to restaurant for quick and mindful meals, or are they clamoring to reach millennials by being unapologetically indulgent? While I’m glad McDonald’s has added more health-conscious items to the menu, and I don’t believe the chain has to lean one way or another in an effort to remain successful on the fast food marketing front, the traditional image they have consistently held is going to be a mighty tough one to shed – and one they shouldn’t be so quick to throw away with that crumpled-up sandwich wrapper.

I don’t think McDonald’s needs to hop aboard the kale and granola, solar-powered train just yet. People still want to indulge, and as long as there’s a 24-hour drive-thru available, hungry Americans are going to continue to crave their Big Mac fix. Not everyone is counting calories or putting spinach in their smoothies; the problem with McDonald’s image may boil down to simple food quality. By bumping-up the perceived quality of their meals (even if it means increasing prices accordingly), aligned with a strategic marketing plan, they may just remedy any residual reputational risk.

Hungry to develop a fast food marketing strategy that speaks to today’s consumer? Contact our team to effectively super-size your marketing efforts and deliver messaging that resonates with existing and prospective “grab-a-meal-on-the-go” enthusiasts!

Categories
Campaign Creation & Development Creative & Production Food & Beverage

Live más, and say adios to your boring breakfast sandwich. Actually, Taco Bell wants you to “defect” from your standard sunrise sammy altogether.
That’s the premise of the newly released ad touting the Mexican chain’s foray into the early morning menu market. It’s no secret that the Golden Arches have solidified their standing as fast food marketing breakfast leaders, however Taco Bell, long considered the “scrappy underdogs” – known more for late-night Crunch Wraps than early a.m. bacon and eggs – emerge to break you free from “circular sameness.” Taco Bell’s new, rather somber, campaign reimagines McDonald’s promise of happiness – with a darkened spin. Envision good ol’ Ronald McDonald, only this version has sunken eyes and a harrowing smile, and serves as the totalitarian dictator of the dystopia, Routine Republic, with oppressed citizens underwhelmed by uninspired Egg McMuffins. The grey cement walls of a drab city are covered in majestic sunrise propaganda posters, declaring “Same breakfast, same routine, same smile” with the loudspeaker ironically announcing how wonderful and happy everyone supposedly should be. Meanwhile, just across a filthy ball pit and a field of land mines that explode with glitter (arguably the less violent, similarly traumatic equivalent), is a world where people enjoy hexagonal breakfast foods, sunshine, and a spectrum of color. The protagonists of the story, a brooding male character and his attractive female counterpart, are finally fed-up with “sameness” and escape (set to the anthem of rebellious teens everywhere, “Blitzkreig Bop”).

[quote]As far as production goes, the concepts are incredibly imaginative. From the communist-era artwork of the propaganda posters, to the dingy yellow tube slide the army of unsettling…[/quote]

As far as production goes, the concepts are incredibly imaginative. From the communist-era artwork of the propaganda posters, to the dingy yellow tube slide the army of unsettling Ronald McDonald lookalikes slide down, the ad exudes McDonald’s “breakfast tyranny”. But, at the same time, “it can’t help but come across as some kind of Meta wormhole, like a microcosm of capitalism trying to devour itself. A smaller fast-food giant is knocking a bigger goliath for creating a fantastical totalitarian communist state,” as AdWeek puts it.

Another interesting twist is how cheekily Taco Bell compares the fast food marketing frontrunner to communism and the associated regimes of Stalin and Mao. Of course, it’s entirely possible that Taco Bell’s target young adult demographic might not be as familiar with communism in the same regard as their older counterparts, but the inferences remain. In fact, media outlets including USA Today and Fortune magazine recently compared the ad to a Hunger Games and Divergent-like dystopia – with no mention of communism parallels at all.

Overall, though, this fast food marketing campaign has the potential to deliver for Taco Bell – as the decided underdog, they’re clearly pulling out all the stops to make a name for themselves in the pre-lunchtime race. And while the concept isn’t necessarily the most original (think: Apple’s 1984-inspired Super Bowl commercial for the Macintosh), it does appear to fall in line with the company’s branding strategy. While McDonald’s has been actively trying to shed its image of being over-processed and unhealthy, Taco Bell has no shame in being, well, somewhat of both. Their commercials and promotions, unlike Mickey D’s, don’t include aspects like health benefits or number of calories – quite frankly, no one in the Taco Bell drive-thru is really fretting over how many grams of fat is in a Doritos Locos Taco (the answer: a lot). Taco Bell has built its reputation on putting interesting ingredients inside their popular burritos, catering to the late-night revelers with an affinity for fire sauce. In keeping with their core branding, it just makes sense for Taco Bell to think outside the McMuffin in terms of breakfast food and advertising (perhaps we should go ahead and trademark that one).

[blogCTA] Need some strategic direction? [/blogCTA]

Besides, Taco Bell is undoubtedly aware of the fact that we both know I’m not picking up an A.M. Crunch Wrap as a result of it being a balanced way to start my morning; I’m waiting in the drive-thru for my alternative to “circular sameness” simply because it just sounds pretty dang good.

Looking for a thought provoking, head-turning strategy to better position your brand? BIGEYE is ready to help – contact us today at 407.839.8599 to start the conversation!

Categories
Branding Campaign Creation & Development Creative & Production Healthcare Messaging Personal Care

Looking back at ad campaigns with lasting impact, one could safely gauge that the past year-and-a half has undoubtedly been that of taking an honest look in the mirror (naturally, pun intended) through judgment-free eyes – at least that’s been the mantra according to Dove. From the brand’s “Real Beauty Sketches” to the short video “Evolution,” I have to admit that Dove has been a breath of fresh air when it comes to empowering women. Continuing this message on to Super Bowl XLIX, Dove challenged us all to think differently about doing things “like a girl” – with the basis of running, throwing a ball, and the larger impasse – showcasing the differences in how young women, boys, and young girls respectively perceive the phrase. The Super Bowl ad won significant online kudos for changing the conversation, and again, during the 87th Annual Academy Awards, the brand started an entirely new conversation — this time on Twitter.

As part of a hashtag campaign, #SpeakBeautifully, Dove teamed up with the social media platform to add a positive spin on some of the negative tweets about beauty and body image on awards night. Arguably one of the chattiest (and often, cattiest) nights on social media, Dove created a Twitter tool that identified hateful keywords, and responded to them with non-automated tweets during the show. When someone tweeted a nasty comment about someone else, Dove’s Twitter accounted tweeted back constructive advice to encourage more positive online language and habits.

The campaign is based on a study done by Dove, which found that 50% of women are more likely to post something negative about themselves on Twitter, rather than positive. Even more upsetting, four out of five women encounter negative tweets commenting on other women’s appearances. Twitter CEO Dick Costalo has addressed the issue that seems to run rampant on Twitter, saying “We stink at dealing with abuse and trolls on the platform and we’ve been bad at it for years. It’s no secret and the rest of the world talks about it every day.” Through a strong partnership with Dove – viewed as having changed the paradigm in the industry – on this social media campaign, he endeavors to encourage positivity towards women, and on a grander scale, initiate changed perceptions on the Twittersphere.

It’s no surprise that the significant, lasting impact of social media’s oft-unmonitored commentary and postings may prove to be incredibly damaging to women’s self-esteem, especially for young girls. As a caveat to that, the anonymity of the Internet, including insults easily shared regarding appearance, can be even more hateful and significantly more widespread. “Ideas and opinions about body image are now fluidly shared every second through social feeds, and sometimes we do not fully realize the resounding impact of the words in even one post,” says Jennifer Bremner, director of marketing at Dove. [quote]“The power to #SpeakBeautifully is in the hands of us all – we can positively change the way future generations express themselves online.”[/quote]

The campaign, Dove says, will continue long after awards season is over. Social change doesn’t happen overnight, but the #SpeakBeautifully campaign sends an inspiring message – that hopefully social media will serve as the catalyst to create a less hostile online environment for women.

Although it’s early in the year, (and admittedly, this national brand has tried to make me cry twice already), I’m growing to realize that there can be true societal beauty in a brand’s social media presence. We at BIGEYE admire a company that uses such a highly televised event to promote genuine, positive change – and not to simply push a product to consumers. Dove, if we could present you with an Oscar for that, we most certainly would.

View the #SpeakBeautifully ad.

If we’ve left you feeling inspired to generate an innovative social media strategy for your brand, contact our team of digital experts today! We have significant expertise in consumer packaged goods (CPG) marketing – like the folks at Dove – and really understand the value of differentiating through the creation of a brand strategy and presence that truly generates lasting emotive impact with your target audience.

Categories
Campaign Creation & Development Creative & Production

In his book The Lean Startup, Eric Ries discusses iterative product design, development and launch, which he describes as “lean.” But, as many businesses are seeing, lean methodologies don’t just apply to startups. Even big businesses have plenty to learn by acting with a bias toward action.
You see, many larger, more established businesses quickly become stuck in a “behind the times” holding pattern. They have the newest, most up-to-date technology in place when they start building the company, however, these technologies change quickly. By the time a Pinterest profile is created, the company’s target demographic may have already adopted Snapchat, or some other buzzed about social media tool their audience is already excited about.

[quote]One of the ways marketers may be able to avoid missing the technological mark is by incorporating lean marketing methodologies into the process.[quote] The goal with these methods is to get the company moving forward, so that the business doesn’t stall at the dozens of rounds of approvals it takes to get a project off the ground. Instead of waiting for the stars to align, lean marketers are constantly introducing new ideas, performing ongoing tests and iteration until the project or campaign reaches peak performance. In some cases, this may mean forgoing rounds and rounds of ad review, and instead moving forward and then monitoring performance. For instance, the marketer can A/B test an ad and further optimize its performance.

Of course, following this school of thought means a company may be subject to mistakes. Sometimes these can be embarrassing, such as the social media fails we hear from big brands in the news from time to time. But remember, most of those brands are still in business, some with sales revenue that remain as high than ever. Save for a few outrageous errors, most customers are willing to forgive a company for a bit of a blunder. But that’s not the point: many of these massive fails are the result of hundreds of million dollar campaigns – so surely making a couple of tweaks isn’t going to destroy your business forever.

[featured]

For more ideas as to how your company can implement lean marketing methodology, contact us today to see how we can help!

[/featured]

The benefit of testing and iterating process in marketing is to initiate a learning experience. In launching a massive campaign with a huge budget, you might have some indication that it’s going to be successful based on field research and a plethora of other factors. But, you can never really be certain. Just ask the team behind New Coke or any of one of a number of other major marketing blunders. So, by starting small, lean methodology allows a company to begin by testing, and then moving full-steam ahead with a campaign once results have afforded the marketing team with enough data to further drive the campaign.

By setting smaller goals and iterating in the moment, companies may work more efficiently, and can have successful programs to hit the market more than once in a blue moon. This lean marketing methodology is catching on all over the world, as businesses realize the impact of starting small to then go big.

If you’re looking for a business breakthrough, why wait when you can start right now? Let us help you apply lean marketing methodologies within your company – contact us today!

Categories
Campaign Creation & Development Creative & Production Website Development

It’s time to have the talk- yes, the talk about scrolling. Everyone does it. You do it. We do it. Your grandmother does it. We all scroll through web pages- especially if we love the content. One of the biggest concerns brands have regarding their website is content exposure. The big question is, “Are visitors scrolling through my website or just glancing above the fold?”

Scrolling is Habitual

Today, scrolling down web pages is second nature to many computer users. [quote] Apple felt so confident in this statement that they removed the scrollbar from their recent Mac OSX update.[/quote] Scrolling plays a key role across all social media platforms. The 1.82 billion social users prefer to expose themselves to more and more content by scrolling through feeds. Sites that have parallax scrolling features have the cleanest conversions in terms of usability across desktop and mobile platforms.

Exploring Below the Fold

Back in the golden age of print media, newspapers would be folded in half on newsstands, and the top half was designated for the juiciest news to a grab reader’s attention and the same goes for websites. The information you want your audience to see should be placed at the top of the page, but it is important to follow certain design principles to keep visitors intrigued to keep scrolling for more. Major brand website’s like that of Burberry have less content above the fold to encourage users to venture beyond the fold by use of its alluring hero image. CX Parners notes: “ The screens show two different design treatments for the hero slot on the homepage. The surprising thing we have learnt was that actually having less above the fold (one large content block as opposed to 2 smaller ones) encouraged exploration below the fold.”

Less is More

Adopting a cleaner and simpler style, such as parallax scrolling, will not only make your website better-looking, but it will also assist in positioning your brand as modern, up-to-date, and innovative. If users visit your site and are curious in the content you have above the fold, they will scroll away. However, to ensure website visitors are doing what you want them to do, be sure to follow design principles including less is more, avoid horizontal lines, and avoid in-page scroll bars.

[featured]

Looking to optimize your site layout? Let BIGEYE improve your website to be even more user friendly! Contact us today, and we can guide your vision toward success!

[/featured]

Categories
Campaign Creation & Development Content Marketing Creative & Production

At our Orlando marketing agency, we know we live in an era where content is key. Good content can help engage your community, keep your business relevant in the eyes of your audience and can even impact your business’s ranking in search. But, good content doesn’t come without a cost, and even within that framework, different types of content generate different types of results.
However, one of the questions we come across most frequently in talking about content is whether it’s more efficient to create content, or to curate it. First, let’s discuss the difference between content creation vs content curation.

Content Creation

Content created by your marketing team or business helps you get your own perspectives into the hands of your audience. This is typically comprised of things like original tweets, blogs, Facebook posts, infographics and all other content that someone creates on behalf of your business that you could potentially share via social media, website or email marketing.

The benefit of this type of content is that if it’s shared, it’ll directly point others back to your business. Some studies show that original content is more helpful in creating conversions. This may be because original content about your area of expertise helps to build trust with the audience who will ultimately purchase from your company.

[featured]

Don’t have the time to create your own content? Let BIGEYE‘s copywriters handle it. Contact us today, and we will set up your business for success!

[/featured]

However, content creation can take significant effort to maintain. Many people start businesses and plan to incorporate blogs, only to find that blogging takes a lot of time and resources, resources you may not have if your business is working with a small staff. Still, these businesses seek to continue to create content in order to help maintain visibility and establish trust with their audience.

Content Curation

Content curation is the act of sharing content created by others. This might mean an interesting article, a great visual, an interesting tweet or even just a funny gif.

Sites like Twitter make it extremely easy to share others’ content, but even sites like LinkedIn fill their content base by relying mostly on content created by others. For companies that primarily curate content, people can come to rely on your business as a great way to seek content on a variety of relevant topics that reach your target audience.

Content curation typically takes less effort than content creation, but it’s still important to take the time to read each piece of content to make sure it’s completely on brand, and proposes an opinion you’re willing to support.

Posts linking to third-party content tend to get more clicks. Realistically, the best content on the web probably comes from large media organizations with high brand recognition, so it makes sense that links from smaller sites might not have as many clicks.

Content Creation and Content Curation: The Sweet Spot

Many effective strategies apply a mix of each of these. Businesses can supplement some original content with content from third parties in order to help keep the original content flowing. This is a solid balance between the struggles of maintaining original content and the more passive engagement of curating content.

In terms of conversions, companies that balance both types of content seem to generate the most conversions, according to Convince and Convert.[quote]Simply curating content doesn’t do enough to generate interest in your own brand, while creating all your own content comes across as self-promotion.[/quote] Companies should aim to link to others’content 50-75% of the time. This means that in additional to posting original content on your feeds, you should also be following your favorite companies, brands and influencers, and be willing to share their ideas in order to help your business become a go-to spot for the most current and up-to-date content in your industry.

The team at our Orlando ad agency can show you numerous ways to use content to help generate conversions for your business. Contact us, and let us show help show you the sweet spot for content creation and curation that will help generate the most conversions.

Categories
Audience Campaign Creation & Development Content Marketing Creative & Production Market Intelligence

If you’ve been working in marketing for a while, you probably understand the importance of testing, at least on a theoretical level. When it comes to all things digital, website testing can help you optimize all your processes. But in the real world, when is there ever time to test? Unfortunately, failing to test means you’re relying on blind chance that your marketing plan will work. By failing to take the time to test your strategy in order to improve it, you could be costing your company tons of time and resources.

At our Orlando marketing agency, we believe testing is one of the most important aspects of marketing, yet I see many marketers that allocate only a fraction of their budgeted resources to testing. If you’re not testing your marketing strategies, then you are missing out on chances to greatly optimize and improve your marketing and advertising activities.

If you haven’t already, I implore you to sign your business up for Google Analytics. It is incredibly easy to sign up for Google Analytics, and companies that have not already implemented this data are at a disadvantage in understanding their audiences, user activities and the effectiveness of their marketing strategy. Then, start changing things on your websites to see if you can notice improvements. Does simply changing the verbiage of a call to action increase your site’s conversion rate? You’ll never know unless you test!

Engagement metrics such as pages-per-visit, time on page and micro-conversions are great for measuring your whether people are investing their time and energy into your content strategy. Setting up goals is a great way to help track what you’re doing. This can be an email metric, an actual financial conversion or filling out a lead form. And, if you aren’t seeing results, then try making minor adjustments to the site content to see what helps.[quote]Sometimes something as simple as changing the color of a call to action button on a landing page can help to increase clicks.[/quote]

Facebook also shares data about the demographics of your users, and by pulling out the demographic data from Facebook it becomes easier to design a comprehensive content strategy. Sharing metrics can also help gage the effectiveness of individual pieces of content. Compare something humorous to something simply informative. Do you see a difference in response? If so, then perhaps you’re learning that your readers’tastes, and knowing what resonates with your audience can help improve your conversions over time.

You can also help boost the reach of your content by investing in your content marketing. Promoted tweets and sponsored stories are great ways to amplify your efforts. Extremely focused keywords can be very cheap, leading to a very cheep per-visit rate. These stories should be interesting, rather than self-promotional. As much as possible, it should seem thoughtful and organic. Test these by trying variations of different posts, and see which ones maximize results. Most platforms that offer promoted options also offer analytics to help review the effectiveness of your paid media.

In testing the effectiveness of your marketing, marketers should also plan to invest in A/B testing. A/B testing involves replicating the exact same test, with a single variable that looks different to different audiences. Ideally, it works best to try only one variable at a time, but we know that in the fast-paced world of marketing, that’s not always possible. Still, any insights you glean from A/B testing can help validate ideas about how your audience reacts to different messaging and imagery. One of the easiest places to start A/B testing is with email marketing. MailChimp.com and ConstantContact.com both make A/B testing easy.

Failure to test can cost companies thousands of dollars per year. By making sure you content is optimized for your audience, you can persuade even more people to use your product or invest in your service. At our averting agency in Orlando, we believe that if you want to be the best, you have to test! The resources it takes to test early on can help save your company money in the long-term.

BIGEYE offers a plethora of website testing services including website conversion optimization where we can help you to establish goals, launch A/B testing, deliver monthly reporting and analysis and more. Contact us today to get started!

Categories
Campaign Creation & Development Content Marketing Creative & Production

Recently, a entrepreneur reached out to me, seeking my opinion on the best email marketing services for his business. It would have been easy to offer up a few answers and tell him to just choose the cheapest option —but at our Florida advertising agency, we’re also strategists, and we know there’s much more to it then choosing the company that’s offering the cheapest deal right off the bat.
In this case, this business owner was in need of advice to assist his startup with a small email list. His plan: to generate messaging via a weekly or monthly email newsletter. Sounds simple enough, right? Many people would have directed him immediately to MailChimp, an email marketing service that offers its services for free for up to 2,000 subscribers and up to 12,000 emails a month.

And, indeed, MailChimp would be the best service had he been looking to never grow beyond 2,000 subscribers. But we’re marketers, and we know that one of the goals of initiating an email marketing plan is to gain quality new subscribers. There’s a reason MailChimp operates under a freemium business model —its team knows that once you’ve put in the work to build your email list up to more than 2,000 people, you aren’t likely to swap email marketing services because you’ve already taken so much time to learn all of MailChimp’s features.

[quote]When deciding which email marketing service works for your business, it’s important to think long-term.[/quote]Where do you expect your business to be in a year? In five years? If you’re a growing commerce business with a popular product, it’s likely that you’ll have well over 2,000 subscribers within the year.

So, which email marketing service is best for your business? Well, it depends on your business needs. Many of the email marketing services offer free trials, so it’s worth it to sign up with those and do some investigating on your own. That said, we understand it isn’t always realistic to do months of testing to choose an email marketing service.

Here are 6 essentials to look for when investigating the most appropriate email marketing service:

1. Templates: How easy is it to build a sleek, well-designed email? And, once you have that template, how difficult is it to optimize it? If you find yourself wasting valuable time trying to work out the kinks, then you might need to go with a different provider.

2. Analytics: What kinds of analytic data can the service give you about your customers? And, how easy it is to navigate the numbers? Does the tool offer suggestions to help you improve those metrics? Be sure to have a baseline familiarity with the service provider’s analytic features before you commit to the provider.

3. Mobile Optimization: How do your emails look when someone opens them on mobile or tablet? In some industries, more than 50% of email opens are on mobile or tablet (and that number is growing every day).

4. Service: How does the email marketing service support its customers? Even as a marketing pro, you probably still don’t know as much about email marketing than the team that handles your business’s email marketing. That’s why customer service is essential —an email marketing service with pro coaching can help you optimize your emails to get optimal conversion rates.

5. Pricing Plans: Which service provider can give you the most bang for your buck? Because there are so many variances in features and capabilities, it’s important to think long-term rather than going with the cheapest option. Figure out your goals, and then choose the best solution to help you reach them.

6. Ability to Grow: As your business continues to grow and evolve, you’ll become aware of the need for more and more features. Some email marketing service providers remain in close contact with their clients, adding new features regularly to keep up with changes in the email marketing landscape.

While we don’t want to advocate for any email marketing service that may not be right for your business needs, here are a few worth checking out.

Constant Contact

Boomerang

MailChimp

iContact

Aweber

Campaign Monitor

Are there other things you look for when selecting an email marketing service? The team at our Orlando marketing agency wants to know! Leave your thoughts in the comments below.

Categories
Campaign Creation & Development Content Marketing Creative & Production

It’s no secret that LinkedIn is an incredibly valuable networking tool. However, like all social channels, LinkedIn isn’t simply about the number of connections. Business owners that know how to leverage LinkedIn can build it into their business development strategies, helping them to create strategic partnerships with people who have compelling experience or interesting skills to help grow the business.

Business owners who want to use LinkedIn for business development efforts may accomplish this in a variety of ways. LinkedIn offers areas for sponsored content, which means that if you can provide interesting content specific to your industry, you can use paid LinkedIn marketing to grow your business and your personal brand by solidifying yourself as a thought leader in your area of expertise.

However, while paid placements can be tremendously valuable, the platform is really about the engagement.[quote]It’s more than simply posting updates and interesting articles, though that’s a great starting point.[/quote] If you want to be truly effective at using LinkedIn, it’s important to incorporate it into your overall business development initiatives.

[featured]

Check out the ads and marketing campaigns we’ve done for our loyal clients. Get ready to have your mind blown.

[/featured]

One of the easiest ways to get started using LinkedIn to help grow business is to develop a strategy. This way, you can create goals and desired outcomes, and can even create a playbook of best practices.

Because LinkedIn is a professional social media outlet, as opposed to Facebook or Twitter, which are designed more for general interest, it’s easy to overlook the effectiveness of creating a LinkedIn campaign the way you’d create a Facebook or Twitter campaign. But, if you’re planning to attend a conference soon, you can develop a creative LinkedIn campaign to do outreach, with an attempt to set up meetings prior to the conference or introduce yourself to noted speakers. Or, if you’re pushing out a new product, you can reach out to your network on LinkedIn for feedback and validation. Hearing from people in your related field can prove much more valuable than the feedback you might get from friends and family. Active involvement with LinkedIn groups and engagement with your favorite companies is a great way to make the most of LinkedIn.

In using LinkedIn as an effective business development tool, it’s important to consider the value proposition you’re offering. You don’t want to waste anyone’s time, and this holds especially true if you’re reaching out to a person in a powerful position to help you achieve your business goals. If you’re asking someone for a meeting, think about what you can offer him or her. Is it as simple as a cup of coffee, or can you offer to introduce that person to someone else who might be in a position to help them? Having an idea in mind of how you can help them is a great way to facilitate contact, and creates a more tailored experience than just a sales pitch.

Like any campaign, using LinkedIn as an outreach tool requires testing and optimization. Experiment with InMail subject lines and outreach strategies. Creating goals can help you measure the success of your campaign, and can help you revise future campaigns to make them more effective.

If you’re having trouble managing your contacts due to the sheer breadth of them, look into using tools such as Contactually to help store and manage your contacts. This program provides easy ways to keep in touch, so that your contacts remain on your “hot leads” list until you close a deal.

Contact our team of strategists today for more LinkedIn expertise!

Categories
Branding Campaign Creation & Development Creative & Production Strategy & Positioning

Marketers can garner a ton of data from social media listening — some people would argue it’s even too much! It can be daunting to try to sift through the noise, but with a little bit of calculated research, doing efficient social media listening can help marketers better understand brands, customers and the relationship between the two.

The biggest thing about social media listening is that it takes time. However, taking a few weeks to conduct a proper social media brand analysis is ultimately much cheaper than spending a significant amount of cash to conduct a focus group. This type of social media research also takes money, granted you’re working with large brands and need to use powerful social media listening tools such as those from Sysomos and Radian6. But, if you don’t want to pay for such tools, there are a variety of methods to help learn about users and how they interact and engage with social media content. The team at our Orlando marketing agency thinks you should try the following:

SET A GOAL

The most important and often overlooked aspect of social media listening is to determine a goal. “Get more Facebook likes” is not a goal; if that’s all you really wanted, there are plenty of places to buy them on the Internet. What would likely be a better goal for that brand would be to get more engagement, which for them would hopefully create more site traffic and ultimately more sales. The more specific this goal, the better the results of your social media listening survey will be.

RESEARCH THE BRAND

When conducting social media listening, a great place to start is by researching the brand through other sources. Checking Wikipedia, conducting informal research about the brand and closely reviewing the website helps understand the consistent viewpoints, and the dichotomy between the ways the brand describes itself, and what others say about the brand. If the brand has a brick-and-mortar location, visit it in person.

START WITH FACEBOOK

Then comes the fun part. Start by checking the brand’s Facebook page, and specifically, clicking on the box that says “likes,” which will take you to another page that will show you the brand’s activities in terms of mentions and new likes. It’ll also tell you which week was the brand’s most popular week, so you can look to that to see the kind of content that gets the best result. Also, if people are sharing photos and fan curated content, this might offer some insight into the types of marketing promotions you can run in the future.

CHECK TWITTER

Then, check Twitter to find out what types of things people are tweeting at the brand, and how the brand is responding. Take note of any patterns or canned responses for complaints, as this can be an area for improvement in social media strategy. Many times, brands are more active on Facebook, but have much stronger followings on Twitter, which can be a valuable insight in learning how to better leverage Twitter.

REVIEW OTHER SOCIAL CHANNELS

Finally, start looking to other social media networks: Instagram, Pinterest, tumblr, and anything else that might offer some insight into how people are interacting with the brand. In a recent review, I found that one of my clients had a significant Instagram following, yet did very little to engage with them. I also found that another brand had a massive and engaged following on Pinterest, yet was doing little to leverage this in terms of campaigns, and encouraged them to experiment with ways to grow their following.

CREATE A CAMPAIGN

Once you have the baseline information, the next step is to take behaviors you’re already seeing and to leverage them in order to create a campaign or strategy. An active Instagram fan base might inspire a photo competition, while a heightened Pinterest strategy might lead to more of an interest in aspirational brand photography than previously used. But remember to keep your eyes set on the goal, as your strategy may differ if the goal is to increase site visitors than it would be to try to get more people to visit a stores’ physical location.

In any case, social media can be a valuable tool in helping you understand your brand. For more ways to use social media listening to learn more about your business, contact our uber-talented team today!