Warning: This Blog Post May Lead to Cuteness Overload

Prepare for an emotional overload! Work with a brand development company to help craft an ad that pulls at the heartstrings and connects consumers.

Any good brand development company knows that emotional resonance is one of the keys to great advertising. If you can move someone emotionally, there’s an excellent chance you’ll be moving some product soon afterward.
Obviously, not all emotions are created equal in this sense. Brands making a habit of sending audiences into a hot rage probably wouldn’t be beneficial.

But joy? Wonder? Delight?

If you can master those feelings throughout your brand messaging the way Disney has, your brand has unlimited potential.

Disney and the science of “cute overload”

You’ve probably noticed that people are naturally drawn to cute things, with babies, puppies, and kittens serving as exhibits A, B, and C.

But baby ducks might be the cutest of them all. Small, squeaky, and equipped with adorably goofy bills and oversized webbed feet, baby ducks are certainly in the Pantheon of Cuddly Animals.

Disney’s recent ad showcasing its EuroDisney theme park exposed our collective love of baby ducks in brilliant fashion. The story plays out like this: A tiny, lonely baby duck finds an old Donald Duck comic book in a field and is instantly infatuated. The duckling mimics Donald’s poses and seems to spend all his time absorbed in the book’s pages.

Unfortunately, a change of season comes in the form of a nasty thunderstorm and some seasonal migration. The duckling has to leave his beloved comic book behind, as he flies away to parts unknown with the rest of the flock.

In a heartwarming twist, however, the flock’s new home just happens to be on the outskirts of EuroDisney. Who does the duckling see standing in front of the theme park? Donald Duck himself, resplendently clad in his customary three-sizes-too-small sailor suit.

The duckling runs to Donald, hugs him and closes his eyes in sheer bliss — striking the same pose that millions of children visiting Disneyworld have also experienced after meeting Donald, Mickey, Minnie, etc.

It’s a pretty brilliant advertisement — even for a company that specializes in creating this kind of magic. If you’re a brand or a brand development company, it also provides a good opportunity to examine just why this approach is so effective.

As it turns out, it’s all in our DNA.

Why the cuteness sells

It’s not uncommon to see someone pinch a baby’s rosy red cheeks. Or, to hear someone utter the (slightly unnerving) phrase “you’re so cute I could just eat you up” when in the presence of a baby.

So why do humans feel a compulsion to pinch and squeeze babies and puppies?

Science has an answer. According to a 2015 study conducted by Yale psychologist Oriana Aragon, the feelings that adorably cute babies and animals inspire in us are so overwhelming that we instinctively follow them up with feelings of aggression. The general idea is that humans are designed to maintain emotional equilibrium. The presence of a baby (or an adorable duckling) sparks such an emotional reaction within us that we immediately compensate by thinking or acting in a more traditionally aggressive manner.

That’s a fascinating finding — and one with interesting implications for any brand development company, as well as the advertising and marketing industry as a whole. If emotional resonance is the Holy Grail of connecting with audiences, cuteness overload might be the map that helps brands discover it.

The takeaway

At BIGEYE, we help brands create the kind of advertising and marketing campaigns that inspire and delight audiences. If you’re not getting maximum value from your current marketing approach, please contact us today to learn what we can do for you.

Tips to Transform Your Graphic Packaging Within Pharmaceuticals

Although science, robust clinical trials, and the FDA get most of the credit for emerging products in the pharmaceutical market, your brand should not underestimate the importance of graphic packaging. These three tips will transform how you think about your brand’s packaging design and highlight why this critical capability is worth investing in.

1.Packaging design is your reputation’s first line of defense

Your packaging is your customers’ first impression of your product. The style of your label, drug information, ingredients, and packaging materials all provide clues into your brand’s quality. Packaging should protect both your products during transportation and distribution, as well as your reputation. Cheap, misleading, or confusing packaging can lead to customer frustration, resistance taking their medication, or liability issues if dosing is unclear.

2.Graphic packaging can increase patient adherence

According to the National Association of Chain Drug Stores, only 25-30% of patients take their medication as indicated. Most often, these patients cite confusion over how they were intended to take a drug. Packaging plays an important role in communicating a drug’s indications, benefits, risks, and interactions with other substances and could have the potential to dramatically improve patient adherence.

Graphic packaging and infographics are a great way to build knowledge about complicated products or drugs. They also improve clarity for the medication being distributed among low-income demographics where literacy is low.

3.Flawless packaging doesn’t need to break your budget

The good news is that high-quality, informative packaging can be achieved on almost any budget by partnering with a specialized graphic packaging agency. When looking for a digital marketing agency like ours to support your pharmaceutical packaging design needs, make sure they understand your specific industry requirements and can design within those guidelines while creating a memorable and functional final product.

While your drug’s packaging may not be the most glamorous part of your product marketing mix, it can make or break your pharmaceutical’s success once it enters the market. Contact our team to learn more about how we have partnered with pharmaceutical companies like yours to build a comprehensive brand strategy that includes naming, packaging, and marketing support.

Going beyond clickbait: How to really create a high impact ad

Digital ads sometimes get a bad reputation for relying on clickbait to generate views. However, we believe that a true high impact ad can drive consumer engagement and build a relationship with your brand. Successful high impact ad units are easier to build than you think once you know the types of content that motivate and inspire your audience.
Our team can help you create engaging, content-rich ads that entice your audience to learn more. For inspiration, we want to share a few of our favorite high impact ad formats and when to use them.

Pre-Roll High Impact Ads:

There’s nothing new about pre-roll ads. They were one of the first high impact ad formats to hit the scene in 2007, just three years after YouTube.com web live. But they work. Pre-roll ads appear before a viewer watches streaming content such as a YouTube video, or a show on Hulu or Netflix. Because consumers are used to seeing previews before movies, the format isn’t jarring or unexpected. Most viewers have to wait a before they click out of an ad, giving your team an opportunity to show off their creative chops with something that will grab viewers’ attention before the dreaded “skip ad” button appears. If your content is good enough, viewers will want to share – not skip – your ad.

Reactive Animation, Takeovers, and Splash Screens:

Banner ads and pop ups appear statically and can be removed or avoided with the simple scroll of a mouse or or click of an “X.” By simply replacing these weak advertising tools with high impact ads you can lift viewer engagement by 67%, similar to a recent study done by Yahoo. Reactive animations (which slide down the screen in line with your content), takeovers (which disrupt the entire surface of the user’s tablet, phone, or monitor), and splash screens (which overlay a page’s content), are all more immersive options that force the user to take a pause and digest your content — hopefully deciding that it is worth their time — and exploring further.

Push Advertisements:

On the other end of the spectrum, push ads make advertising less intrusive by allowing the viewer to slide down a page’s content with a standard accordion or shelf feature. Viewers can open and close the ad depending on how relevant it is or how much time they want to spend on that content. Because this UX feature is common on many websites and apps as a way to organize information, it creates viewing consistency with whatever your audience is already looking at and makes ad content feel more natural. While making ads blend into the background may seem counterintuitive, this practice reduces negative feelings triggered by traditional ad units, making viewers more likely to focus on your message rather than automatically tuning out ad content.

Interactive Banner Ads:

In your next ad, try using gamification, allow users to drag and drop information in the ad field, or create a playful, interactive call to action that focuses on sharing knowledge rather than making a sale. Over 63% of consumers said they were annoyed by ads featuring overt sales pitches according to a study by HubSpot. Instead, viewers opted for ads embedded in rich imagery and interactive content. Interactive ads allow you to create a warm, welcoming experience rather than a transactional pitch, which will increase qualified leads and reduce bounce rate. Because clicks will result from genuine interest in our brand and content rather than a short-term promotion or sale, these visitors are also more likely to return to your site again.

So, forget those static ad campaigns and get creative! If you need help generating ideas for your next high impact ad, contact our team for creative support or case studies showcasing what’s worked for businesses just like yours.

Why you’re missing out by not investing in vector graphics

If your business isn’t investing in vector graphics, it should be. And we’re going to tell you why. Some advertising agencies don’t want to share why vector images are so powerful because they are concerned of having less work for their creative team if businesses learn to self-serve. We know the value of any agency partnership should extend far beyond campaign churning and burning so we’re not worried about giving this information out. We’re here to talk about vector graphics.

WHAT ARE VECTOR GRAPHICS:

Vector graphics are perfectly scalable, mathematically-based images and designs that create pictures and logos based on layered shapes, gradients, and patterns. Designers (or business owners), can make images that can be shrunk or enlarged for any print or digital work imaginable. The file sizes tend to be smaller and cleaner than enhanced images making sharing, editing, and updating a breeze.

AS OPPOSED TO WHAT:

You’ve probably seen vector graphics hundreds of times but didn’t realize it; They look as good as any picture or Photoshop project you can imagine. In fact, many designers work exclusively in vectors since they are much easier to edit than photographic images. This is especially true for logo and icon work. Vectors are created using tools such as Adobe Illustrator (or the free-based Vector software). Unlike photography, vector graphics allow you to create pictures that can be duplicated, recolored, and manipulated with no limitations. Check out some ways we’ve helped local businesses do just that.

WHO CARES:

This is important for several reasons. First, it creates seamless brand consistency. Need to change your logo to appear on a dark background versus a light background ? It covers that. Need to adjust the size of your logo to fit on a business card? No problem. Need a web icon that will appear across the site? It’s got you covered. Typical image edits a business needs to make on a day-to-day basis are easy to implement using vector graphics. What might take an hour or two on Photoshop usually only takes a few minutes using vectors. Because vectors are easy to edit and scale, you don’t need to worry about accidentally going off brand or radically skewing your image. Every aspect of the image can be easily duplicated or edited down to the very layer.

Vectors are also easy to create. You don’t need to spend hundreds of thousands of dollars for a high-end photoshoot when you can create beautiful images from the comfort of your laptop. It also means you can rely less on generic stock images and more on the creative vision you have for your team. Once you invest in a few great vector graphics, you can repurpose them and edit them for a wide variety of needs giving you the best bang for your buck. Vector images can be customized to your exact liking so you never have to worry about seeing your images on a competitive website or campaign unlike stock photography. And unlike customized photoshoots or artwork, you can cut cost without cutting quality. And we can help.

WHEN TO CALL THE PROS:

Once you have a foundation of vector images to use, edits are easy. We’re confident any business owner or designer can extend the life and relevancy of your vector graphics across channels and creative needs. But, it’s best to leave that foundation to the pros. If you’re unsure what types of vectors would be most useful, give us a call. We’ll help you determine how you plan to use your vectors, what types of edits might be most common to your business, and what your key assets should be. We can build the start of our creative foundation together to use for your brand guidelines, campaign needs, and beyond.

Multi-channel marketing meets tourism & hospitality

The need for strategic, multi-channel marketing has never been more apparent than in the tourism and hospitality industries. Consider these two facts:

  • Two-thirds of both offline and online purchases begin on a mobile device. That is to say that the initial research or product discovery occurs on consumers’ smartphones or tablets.
  • 61% of purchases that start on a mobile device are completed on a different digital device such as a laptop.

When you also consider that the average vacation purchase cycle takes 30-days or more (usually overseen by the female head of household even if she isn’t the primary provider), that leaves a lot of room for your would-be customers to slip in and out of the purchase journey. Don’t let your customers’ natural switch between devices while conducting research, comparing options, and weighing the value of this large-scale purchase, all the while marching through this long-tail sales experience be a recipe for missed opportunities.

Leverage multi-channel marketing in the tourism industry:

Instead, use this reality as an opportunity to create a tailored, multi-channel marketing strategy that blurs lines between devices to enhance – rather than fracture – the shopping experience. According to Forbes, “the vast majority of media interactions are screen-based and so marketing strategies should no longer be viewed as ‘digital’ or ‘traditional’”. And we couldn’t agree more. People are constantly consuming media from their smartphones, computers, email inboxes, televisions, and radios. Trying to keep them separate or hoping to shepherd customers through one, sole channel is simply not realistic.

Tourism marketing hinges on our ability to translate the perceived value of a wholly emotional purchase, which is why it is especially important to reach your customers at exactly the right moments. Retargeting, campaigns that encourage device switching (such as a contest that draws customers from a television spot to your Facebook page), or carefully placed emails and banners can all make this task easier.

Invest smarter, not harder in tourism marketing:

Creating a strategy that touches the most likely places your customers will be starts with data. Most marketers can’t be everywhere at once, so it’s important to invest in the right channels at the right times so your messaging reaffirms your brand values and the unique experience your destination affords. Your local Orlando marketing agency can help with that. There’s no need to reinvent (or reinvest in) the wheel when agency partners like us have access to a wealth of market and behavioral research that can guide and direct these types of decisions.

Make decisions that maximize your reach without maxing out your marketing budget by observing your customers and competitors. Social media, in particular, is a great way to glean information about what your customers are interested in if you need quick insights. Also consider what your competitors are doing. If you want to take them on head-to-head, plan your budget accordingly. If not, think about where these same customers are congregating that they aren’t.

Multi-channel marketing allows you to succeed in a hyper-competitive world with blurred digital lines and fierce pricing strategy. And it’s much easier than you think. Click here to learn more about the types of creative services we offer and how we have helped our clients bridge their media needs with ease.

Why your business should care about Optimal GeoSpace

If you’re a digital marketer, you’ve probably heard the term “geofencing,” which refers to our ability to track and serve location-based advertising to customers. But, since July, there’s a new game in town: Optimal GeoSpace. UberMedia – known for pioneering the customer data and social marketing sectors – introduced a more refined version of geofencing that tracks the nuances of your customers’ behavior in real-time format. These insights reveal granular data about when, where, and how your customer journey evolves.

This information helps marketers determine the type of campaigns that are most relevant to your customers and how they like to shop. Most importantly, it allows us to be at the right time, at the right place, with the right content. These breakthroughs are especially important for direct marketing initiatives as well as business planning and investing. Here’s how.

Optimal GeoSpace for direct marketing:

You wouldn’t email your customers about the hottest new winter coat in July (or maybe ever if your customers are based in South Florida like our team of Orlando marketing agency experts). You probably wouldn’t host a blowout sale on boating supplies in a landlocked, desert community. On the flip side, almost every major electronics store runs a Black Friday or Cyber Monday sale because that’s what customers expect. These are the basics of direct marketing. All promotional marketing should be relevant and timely based on your customers’ expectations, seasonality, and purchasing patterns so they are primed to purchase prior to receiving your offer. This concept is simple when you zoom out and look at annual business trends and sales cycles. But Optimal GeoSpace takes this concept one step farther.

Now, imagine your restaurant’s peak hours are between 6:00 pm – 10:00 pm, but you want to begin offering a happy hour starting at 5:00 pm. Instead of blasting your promotional material to every passerby who may or may not be interested, Optimal GeoSpace can help you determine when your target audience’s foot traffic increases and when they area primed to receive a notification about your happy hour. Maybe your ideal customers take a long lunch nearby, so sending them a discount notice during lunch may increase your happy hour attendance. Maybe your restaurant falls on peoples’ commute home, so an invitation to escape rush hour with discounted drinks may serve your needs better. Optimal GeoSpace boosts location-based direct marketing techniques by refining real-time data so you can narrow your messaging and timing to reach the potential customers you want when they want it.

Business planning and investing with Optimal GeoSpace:

As your business expands, Optimal GeoSpace can also help you determine where to branch out. In the same way that this technology tells you when your customers are ready to receive a discount, Optimal GeoSpace can help you identify other areas where your customers are naturally congregating and conducting business. This type of information will help you perform business forecasting that will determine whether an investment (or even rental or leasing price) is worthwhile for a particular venture or expansion.

Optimal GeoSpace can help you choose the best place to open a business so that your location fits your natural business model by highlight people that behave the way your best customers do. Once you’ve found pockets of like-minded customers, you can expand your business to meet and greet them, rather than waiting for them to discover you.

Knowledge is power. And Optimal GeoSpace gives you deeper, more meaningful insights to understand your customers and satisfy their needs. It can give you a leg up on your competitors and help you plan for the future more carefully. Click here to learn more about the variety of analytics and insights tools our team uses to take your business to the next level.