Raise Your Instagram Strategy Game With Experiential Sets

Adding experiential experiences to your content marketing strategy can help grow and engage your audience online and offline.

Instagram, the popular photo and video site, will celebrate its 10th birthday in 2020. According to Sprout Social, just about a billion people use Instagram regularly, with about sixty percent of these users logging in at least once a day. While Instagram isn’t the largest social site, it is remarkable for the sort of famously Instagrammable experiences that its devoted audience has come to expect from content providers. As a marketer or content marketing agency, learn one way that you can tailor your Instagram strategy to include such an experience.

Developing an Instagram strategy around experiential set design

Many kinds of businesses have used Instagram as part of their effective content marketing strategy. Lots of other businesses even owe their starts to this unique social platform. As an important example, Instagram has even birthed an entire cottage industry of off-line sets that creative people develop just to generate the perfect backdrop for Instagrammable experiences.

Lately, these typically colorful and well-designed places have been called experiential sets. Fast Company referred to them as a sort of Disneyland for the selfie set, designed to appeal to short attention spans and a be-seen culture. Besides typically charging an admission fee, they also generally have sponsored rooms or galleries.

What is experiential set design?

To understand experiential set designs, it helps to consider some examples. Fast Company highlighted the Museum of Ice Cream’s debut in 2016. It launched in New York City, and then later attracted such celebrities as Kim Kardashian, Beyonce, and Katy Perry as it spread to Los Angeles and Miami. Copycats with similar ordinary themes and extraordinary sensory experiences popped up soon afterwards. Some examples include the Museum of Pizza and the Egg House. Of course, the most obviously named one is called the Museum of Selfies.

No matter the theme, they’re always designed with a photogenic quality in mind; however, they usually offer a live experience that appeals to multiple senses, such as feeling, smelling, and even tasting. Naturally, the admission to the Museum of Ice Cream includes a free scoop, provided by rotating vendors, who hope to gain more exposure both offline and online.

This new trend in experiential set design for events has moved to established museums or galleries and traveled as popup exhibitions. Critics have sometimes belittled these sets as dumbing down culture for the digital age and exploiting patrons by letting them pay high admission fees for superficial art and blatant advertising.

Great examples of experiential settings

At the same time, some efforts have been taken more seriously. As an example, The Color Factory has enjoyed serious design credibility with its focus upon color, creativity, and the way people experience spaces. They’ve even collaborated with such prestigious designers as the Smithsonian’s Cooper Hewitt Design Museum. While the developers keep it a kid-friendly place, The Color Factory also appeals to couples on dates, tourists, and of course, Instagram and other social media influencers.

Of course, major brands have started sponsoring their own experiential settings. One good example includes the Escape the Room games that HBO sponsored at SXSW. They provided sets inspired by popular HBO shows, including Game of Thrones, Veep, and Silicone Valley. These games immersed players in the shows’ stories in an incredibly engaging way.

Using experiential set design for B2B on Instagram

It’s sort of intuitive to see how a B2C content marketing agency can make use of these experiential sets to help improve brand recognition and grow their audiences. For example, Refinery 29’s contribution to this new industry, 29 Rooms, has had branded rooms from such companies as Smirnoff, Kraft, and Revlon. Non-sponsoring celebrities and social influencers might simply use the interesting backdrops of the venues as imaginative settings for their photos and videos. Meanwhile, the settings themselves may benefit from plenty of online exposure, admission fees, and sponsors.

At the same time, the concept of experiential sets can also lend itself very well for marketers who want to gain exposure for B2B on Instagram and other social sites. It’s important to note that a Bizzabo survey of hundreds of experienced marketers found that 87 percent of C-suite executives think live events will begin to factor much more in their marketing strategy.

Turning life events into Instagrammable experiences

For some good examples of way the executives might consider spending some of their marketing budgets on experiential sets for live events: 

  • Look at the Healthymagination marketing campaign by GE. They designed realistic medical settings that include demos of the ways that their tech helps improve them.
  • For something a bit more colorful and in line with other experiential settings, consider the way that HubSpot has designed their inbound marketing conference, complete with a giant #INBOUND hashtag sculpture to remind attendees how to find their posts and tag their own.
  • If you want to add a high-tech approach, you might even follow Intel’s lead in using immersive augmented and virtual reality tech to create a memorable and Instagrammable experience. One highlight included a hologram of one of their general managers, Gregory Bryant, speaking to the crowd.

Live events can lend themselves perfectly to serving as venues for Instagrammable experiences. Of course, it’s possible to turn the setting into its own event. Businesses can create their own branded experiences, either to keep in their headquarters buildings for visitors or as a popup that they can move around to trade shows and conventions. They can use their sets to highlight their company’s history, products, and community service. All the while, they can turn this immersive experience into something very sharable, so they benefit from both offline and online attention.

Should experiential sets become part of your content marketing strategy?

If you can find an experiential set relevant to your business, you may find that a great venue to produce sharable content. If you’re looking for a novel, competitive edge for your content marketing agency, you might even come up with your own ideas for a photogenic, mini-Disneyland for the selfie crowd. You can improve exposure both online and offline, plus add another revenue stream to your business.

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Video Marketing: Keep Your Audience Engaged During COVID-19

Video marketing for business during COVID-19 can replace trade shows, keep customers engaged, and promote brand transparency.

COVID-19 has spread to all 50 states and to almost every country in the world. Along with the pandemic, governments have curtailed business activities and cautioned citizens to stay home as much as possible. As businesses struggle to adjust to this new reality, they’ve had to rapidly adjust marketing plans to cater to very different consumer behaviors and their own uncertain futures.

Uncertain or not, marketing has to continue or your business may not enjoy much of a future at all. Even if your have to operate with a tighter marketing budget, video marketing for business will provide you with a very useful tool and good potential returns for your brand and bottom line.

How to use video marketing to help your company overcome the pandemic

You may wonder if you have the funds to invest in video marketing for business right now. As your business environment has changed, you will probably find some other marketing items that you have to cut anyway. For instance, typical businesses allocate 30 to 40 percent of their budgets to attend trade shows and conventions. Since most of you won’t have the chance to travel anywhere soon, you might as well redistribute those funds. With that in mind, consider ways to make good use of your video content.

Create a video for business trade shows

In fact, you can work to replace those in-person meetings with virtual meeting via videos. For instance, if missing trade shows means that you also miss opportunities to connect with potential customers, why not host your own version of the event online. You can repurpose keynote speeches as videos, feature other speakers in their own videos, and host webinars to replace the meeting sessions you may have planned.

Invite everybody who had planned to attend the original trade show and put out the word on social media. Try to engage online influencers, and if they’re big and enthusiastic enough, invite them to present their own video too. This is a good time to share resources and develop partnerships.  You might actually draw a larger audience online than you could have in person, particularly if you record everything to let your audience either tune in live or later at their convenience.

Keep in touch with customers

During a crisis like this, your customers won’t find your silence golden at all. In fact, you’ll want to do more to ensure you stay on top of your customer’s minds. If like many other businesses, you’re struggling with suppliers and distribution channels, you can produce a video to explain why can’t deliver exactly the same kind of service that you’re customers have come to expect from you.

Some other things that you should let your customers know could include:

  • How hard you’re working to ensure employee and customer safety
  • Any changes that might impact planned operations or scheduled events
  • Details of your more flexible refund or cancellation policy in response to your customer’s needs

In other words, you worked hard in the past to set your customer’s expectations. If you can’t meet those expectations, you can develop a video to explain your situation. In the midst of a global pandemic when over 20 million Americans have had to file for unemployment in just the last month, your customers will understand and appreciate your transparency. Still, since they’re all likely dealing with plenty of their own uncertainty, they won’t appreciate your silence.

Keep customers and prospects engaged

Lots of small businesses have gotten pretty creative with their videos lately. They’ve tried to cater to the needs of customers, most of whom have to stay home themselves. For instance, restaurants have started to produce cooking videos and fitness centers have uploaded at-home workout classes. Lego, the toy manufacturer, has started increasing its like of educational videos to help the millions of parents who are suddenly confronted with the challenge of home schooling. Your videos don’t necessarily have to sell your products or services; however, they should help to sell your brand.

Local video marketing can enhance new distribution models

Most retail stores have been forced to close their doors to customers because of the pandemic. Some of these stores had really not developed an eCommerce presence well before the outbreak. Still, they have creatively adapted online videos that can duplicate customers the experience of browsing around the store. Using these, they can take orders through their hastily developed eCommerce sites, simple forms, or even over the phone.

Is video marketing for business effective?

Zach Basner directs IMPACT’s video marketing strategy. As he put it, video offers the only digital way for people to see, hear, and even get to know you. It gives you an opportunity to make connections even when you cannot meet people in person. He also believes that small businesses should not concern themselves too much if they cannot access high-end video equipment during the crisis.

While it’s important to produce valuable content that’s good enough for people to understand your message, you shouldn’t let the perfect become the enemy of the good-enough. If you need to choose between shooting your video at home on your cell phone or not producing video at home, use what you have. He also says that production companies may have also lost businesses and may be more willing to help edit those videos for a reasonable rate than they might have been in the past.

Do what you can and seek help when you must; however, it’s important to get those videos produced and uploaded, even if they’re not as perfect as you would like. Basner also said that user-generated content tends to perform quite well on some platforms, so your imperfect production might blend in even better than a finely polished piece.

Basner also mentioned that you might enjoy bargains when you’re posting video ads on social networks and search engines. Bids have dropped along with ad volume. If you’re coping with a trimmer marketing budget than usual, you can bet that your competitors have the same limitations. Right when the weaker hands have folded, you can benefit by making some bold moves to retain customers and strengthen your position for the future.

Can video marketing for business strengthen your company?

As HubSpot pointed out, a decade ago, lots of businesses considered video marketing an expensive luxury. Now it’s become accessible and recently, even more affordable. Out of all marketers who employ videos, 92 percent confirmed that it’s a vital part of their marketing strategy in a recent HubSpot survey. Even more, almost 90 percent of these marketers confirm that it provides them with positive returns.

Of course, some video marketing pieces perform better than others. That’s why you should not abandon developing a sensible marketing plan that defines goals, sets metrics, and tests performance. You should also consider the platforms that you plan to use. Most marketers use Facebook and YouTube. Facebook tends to perform better with short, punchy content, while YouTube viewers appear to have a somewhat longer attention span. Lately, TikTok has begun to emerge as a successful platform, and B2B companies have enjoyed success with LinkedIn.

In any case, your efforts to improve your national or local video marketing efforts can serve you well during the current situation. When you can’t meet with people in person, you can give them the next-best thing with online videos. Because you don’t have to meet with everybody, you should even have a chance to expand your reach. Your business can retain the connection with your current customers and attract new attention.

Eventually, businesses will emerge from this global crisis. You will have the chance to open your doors to the public and travel to trade shows and conferences again. Then, you might compare the returns you get from these in-person meetings with your video ads. You might find that your stronger video platform can continue to serve your company well for many years in the future too.

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Using Video to Connect with Prospective Patients

Video is an incredibly powerful tool for healthcare marketers, if they know how to use it right. Here’s a quick guide to doing video marketing well.

How effective is the use of video in marketing? Studies show that marketers who use video grow revenue nearly 50% faster than those who don’t. Consumers are watching billions of hours of video each year on social media platforms, with more content being uploaded every 30 days than all combined content created by TV networks in the last 30 years.

For healthcare businesses, video can be the tool that helps drive more patient sign-ups while deepening engagement with current patients. Let’s take a look at a few methods for using video to connect with audiences, and how a third-party video production company that specializes in this approach can help you optimize your campaigns.

Why video content is becoming ubiquitous

Virtually every Internet user in the US watches video on their devices — and 54% of these users want to see more video content from the brands and businesses they patronize. Consumers report preferring video to other mediums because it aligns with their browsing preferences, providing fast access to rich multimedia content. In other words, watching a video is high impact, but low effort for audiences.

That’s one reason why this approach has been so effective. Nearly 90% of video marketers report being satisfied with the ROI attached to their campaigns. Video marketers also receive 66% more qualified leads per year and a 54% bump in brand awareness. The average user spends 88% more time on websites with video, and consumers report being highly influenced in their personal buying decisions by the video content they’ve consumed.

Add it up, and you’ve got a highly compelling case for incorporating more video into your marketing mix. The healthcare field, in particular, is especially ripe for a video-heavy approach — as many brands are currently proving.

Learning from the best video campaigns in healthcare marketing

One of the simplest ways to understand how video is used effectively within healthcare is to review campaigns that have been successful. Let’s take a look at a few of the best approaches:

  • The fabled Mayo Clinic is one of the leading names in medicine. That institution’s “Mayo Clinic Minute” is a compendium of 60-second videos that give a bite-sized (but not shallow) dive into a health issue that has some resonance for everyday consumers. These videos give consumers exactly what the doctor ordered: Actionable information in a quick and accessible form.
  • While video is a powerful, immersive video is even more potent. The Royal London Hospital and a tech firm called Medical Realities created this 360-degree, deeply immersive video that takes viewers on a close-up tour of an OR surgery. Audiences can scan around the room and view from the perspective of the surgeon or the patient, and move objects around in space by using AR/VR hardware. This kind of augmented reality simulation can create an exhilarating experience for viewers and spark interest in a way that more static marketing could never approach.
  • Another essential element is effective video marketing is narrative. If you don’t craft a cohesive and compelling story that grips the audience, the inherent power of the video format can only take you so far. This video from Bupa, a dental firm, cleverly retells the story of the Tooth Fairy in a way that forms a nostalgic bond with the viewer and raises the video’s impact.
  • Dr. Sandra Lee (also known as “Dr. Pimple Popper”) has nearly a billion combined video views, making her one of the most omnipresent social media stars in the healthcare field. Her YouTube channel is filled with her trademark videos, which revel in the “gross” side of dermatology. Her incredible success teaches a lesson: Healthcare videos don’t have to be staid or boring. You can push the envelope on content and reap the benefits.
  • Do you know what else audiences gravitate toward in terms of video content? Ideas or lessons they can immediately apply in their own lives. St. Elizabeth’s Healthcare’s video marketing series provides audiences with short, well-produced videos that offer healthy eating recipes. Health and wellness content is always popular, and the prospect of learning a new healthy recipe in just 30 to 60 seconds is an enticing prospect for audiences.
  • Following the “short and sweet” line of thinking, healthcare-related firms such as Walgreens have also extended the impact of their marketing by creating extremely short videos or animated GIFs for their social media accounts. These ultra-bite sized videos are a great way to extend the impact of a simple social media post.

All of these ideas can help healthcare marketers gain the interest of new patients and deepen relationships with existing patients. To get the most from a campaign, however, some times it’s necessary to partner with a third-party marketing video production firm that specializes in this approach.

Finding the right video marketing agency

At Bigeye, we have deep expertise with video marketing services, making us one of the leading healthcare marketing agencies in the southeastern US. If your firm needs help creating video content that moves the needle, don’t wait to contact us today.

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How to Create the Most Compelling Pet Product Videos

The pet industry has never been more competitive. Here’s what you need to know about making pet product videos that engage audiences.

It’s hard to understate the affection people have for their pets. According to the American Pet Products Association, the pet industry now averages more than $99 billion annually in sales, and is one of the fastest-growing retail segments. The rate of pet ownership (or “pet parentage”) in the US also continues to climb, as millennials and members of Gen Z adopt or buy pets with greater frequency than older generations.

Given these developments, it’s obvious that the pet industry is a massive and lucrative market. Yet it’s also extremely competitive. So how do pet product companies move to the front of the pack and establish a dominant competitive position? Clever use of video — and the help of a skilled third party video production company — can make all the difference.

The trick to shooting great pet videos

How important is video to a digital marketing strategy these days? Consider this: Mobile video consumption doubles every year, six in ten people prefer online videos to television and online videos will comprise 82% of all Internet traffic by 2022 — an increase of 1,500% since 2017. With numbers like these, you don’t have to be a marketing genius to understand how important video is, both now and in the future.

You can’t just slap together any video and watch the conversions roll in, however. The brands that get the most bang for their marketing budgets are those who create the kind of video content that aligns with viewer desires and preferences. Sometimes that can be done internally, but other times it may require help from an agency specializing in pet video marketing services.

With that in mind, let’s dive into some tips for making pet product videos that dazzle pet owners.

10 tips for better pet product videos

  1. When making a video, don’t forget to create an eye-catching thumbnail. Many readers will click away from an article if the first sentence doesn’t interest them. The thumbnail plays the same role here; if it doesn’t spark interest, the video may get ignored. The same principle applies to the first five seconds of your video, as many people simply lack the patience for a slow build.
  2. Many app users have their default setting for videos set to mute. Because of this, it’s essential to anticipate this by incorporating subtitles and visually engaging graphics.
  3. Tell a story, but take a fresh angle. Pet parents have in inexhaustible appetite for pet content, yet many of the topics have been well mined at this point. By approaching a familiar narrative at an off-kilter angle, you can spark greater interest.
  4. Make sure you create a steady, regular flow of video content. If you want to build an audience, you can’t publish pet videos in fits and starts. You need to be consistent in terms of your schedule.
  5. Tailor your videos to the channel or the platform. Instagram, for example, is extremely visual, so there’s less of a need to devote time to copy, and more of a need to consider visual elements. Snapchat, on the other hand, is a great place to release more irreverent or playful videos. On Twitter, it makes sense to integrate more videos into regular tweets. Tweets featuring video are 600% more likely to be re-tweeted than photo tweets.
  6. Create dedicated video playlists that group content together. This feature works best on Facebook and YouTube, and helps organize your content for easy accessibility.
  7. Tap into the enormous pool of pet bloggers and pet account operators. If you’ve spent any time on major social media platforms, you realize that pet content is everywhere. The pool of potential creators is limitless. By identifying some of the best amateur talent online, you can generate ideas and partner to create promotional content.
  8. Make a significant investment in TikTok promotion. This short-form video app continues to take over social media. One of its secret weapons? Funny pet videos. Ignore this platform at your own risk, because it has enormous cachet with younger pet parents and soon-to-be pet parents.
  9. Create videos that have an emotional appeal. This applies to almost every product category, but it is especially relevant for pet brands. Pet parents love their animals, while consumers merely like the products they own and (possibly) identify with the brand. Given this emotional investment, the right video can resonate deeply — this famous tear-jerking video is still a topic of cultural conversation 13 years after it was shot. 
  10. Finally, come up with a great idea and keep it short and simple. That’s a prescription for a video that strikes a chord and is widely shared.

Finding the right video marketing agency

If you need help with pet marketing services, we encourage you to contact Bigeye. Our team of skilled creatives have pet industry expertise and the technical skills to do what other video advertising companies can’t.

Reach out today and let us help put together your next great pet products campaign. 

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Marketing AFTER the Coronavirus

As the coronavirus continues to grip the world, companies must act now to ensure marketing campaigns are able to weather the crisis.

The effects of COVID-19 on business and business marketing

From the plummeting Dow Jones averages that are rocking Wall Street to the forced closures and loss of consumer activity that are devastating Main Street, businesses of all sizes are on shaky ground during the ongoing coronavirus crisis. As social distancing continues to force events to cancel and bring face-to-face interaction to a grinding halt, certain industries have already suffered catastrophic damage. And other industries are bound to follow as factories shut down and companies fall into dormancy.

As they lose customers to the terrible but temporary chaos of COVID-19, business must take care to ensure that these customers ultimately return to them when the crisis is over. This typically means significantly altering, if not entirely redesigning, their marketing efforts with a dual focus on immediate risk management and long-term goals.

Wise companies are already getting ahead of this issue by taking immediate and comprehensive action. Take, for example, the recently launched ad campaign of the fast food giant Chipotle. Like other major restaurant chains, it has rapidly created, produced, and distributed, television and digital video commercials that stress the safety and reliability of take-out and home food delivery.

As you formulate and execute your response to the coronavirus crisis, make sure that you are retooling your marketing campaign to meet the demands of the present and look forward to the opportunities of the future. Here are just a few tips and guidelines to help you bring your business through these uncertain and difficult times.

Managing your marketing efforts to survive the coronavirus

1. Put Safety First

Few industries have faced as much immediate damage from the COVID-19 outbreak as the global tourism industry. This makes the words of the Hospitality Sales and Marketing Association International (HSMAI) all the more urgent as its stresses putting safety first. By stressing customer safety, the HSMAI strives to protect overall company reputation as well as individual guest health. Businesses that do so earn “trust, respect, and loyalty.”

A big part of putting safety first is keeping customers well-informed of relevant coronavirus facts and response protocols, particularly those that may affect your company’s operational processes and/or the goods/services that you offer. When providing this information, it is important to refer to and cite respected authorities such as the Center for Disease Control, the World Health Organization, and the various local public health agencies at work in your area.

Think carefully about the ways in which COVID-19 is likely to impact your specific industry specifically as well as the greater community at large. What value you can provide as an organization to help keep people safe? As you contemplate this question, remember that this crisis is evolving rapidly and will probably continue to do so for the foreseeable future. This means that your commitment to safety will require flexible planning and your marketing plan must adapt to the moment as conditions continue to fluctuate.

2. Assemble Your Crisis Management Team

If your company is exceptionally large or specialized to deal with a specific type of risk, you may already have a dedicated crisis response team in place. Most companies, however, fail to prioritize crisis management and have never even considered developing a valid crisis plan. Well, now is certainly the time to do so.

Gather functional leaders from across your organization under the leadership of its top communications executive or chief executive officer. Other crisis team members to consider for inclusion might be legal counsel, human resources professionals, operations/facility managers, sales/customer service directors, and any leaders in the fields of public relations marketing, and communications. All team member should clearly understand their specific responsibilities and areas of concern.

For smaller companies without a dedicated PR or marketing team, MarTech Advisor contributor Indrajeet Deshpande recommends contracting with a qualified outside agency. In any case, your business should have in-house spokespersons at the ready in case you are approached by any independent media outlet or news publication. These spokespersons must be property trained to faithfully and effectively answer any question that they are asked.

3. Choose the Proper Media Mix

As part of your crisis response and overall marketing plan, you must remember the famous words of Marshall McLuhan: “the medium is the message.” In the wake of the coronavirus crisis, choosing the right media channel for your public outreach is more important than ever. In other words, if you fail to choose the right forms of communication to deliver it, your marketing message will likely fall on deaf ears.

In his March 20 article “Why Companies Turn To Digital Marketing To Survive COVID-19,” Forbes writer Bernard Marr points out that businesses will have to become more and more reliant on digital media channels. “Without wanting to sound too alarmist, he states, “in many cases it will be the deciding factor in whether they make it through the tough times ahead.”

As people continue to practice social distancing, they will connect more than ever via the Internet. This makes leveraging your online marketing capabilities absolutely essential over the comping months. Ensure that your company website and social media pages contain helpful information and present a positive brand image at all times. While emphasizing digital marketing channels that range from banner ads to email newsletters, remember to keep an appropriate amount of traditional media outlets in your media mix.   

4. Practice Careful Media Buying

As part of your media mix planning, don’t fail to consider the supreme importance of cost. If it is to survive the COVID-19 crisis, your business will likely need to implement some fairly austere budgetary restrictions in the short term. Simply put, you will have to use every one of your marketing dollars wisely and make it count.

The Wall Street Journal reports that companies looking to mitigate immediate risk often cut advertising spending first and foremost. “With the coming U.S. presidential election and Summer Olympics, 2020 was expected to be a good year for advertising,” writes WSJ contributor Suzanne Vranica. “Then came the coronavirus.”

Careful media buying will look different from business to business and from industry to industry, but most organizations can benefit from gravitating toward digital media channels, which are not only generally less expensive but more suitable to a market under the ongoing effects of diligent social distancing. To learn what effective media buying can do for your particular company, you may want to contact a qualified marketing agency.

5. Develop Creative Campaigns Driven by Common Sense

In today’s challenging marketing environment, it is more important than ever to find extremely creative ways to keep your brand in front of their customers. Even companies that are temporarily shuttered must plan for a future in which brand positioning will become absolutely essential to survival.

In light of this, place an incredibly high value on unique and striking marketing campaigns that are carefully designed to turn heads. Just make sure that your creative content is properly vetted and above reproach.

In the words of Google’s global marketing vice president for media Joshua Spanier “in the spirit of reassessing campaigns, we’re finding that all kinds of creative elements need scrutiny right now.” As an example, he warns against any use of “slapstick humor” that might come off as tone deaf in the midst of the serious times in which we live. Certain imagery – such as actors using “handshakes, hugs, and high-fives” to interact with one another – may also turn off your existing and potential customers.

6. Employ Key SEO Techniques

Among the other benefits of digital media outreach, search engine optimization (SEO) reigns supreme in light of the COVID-19 outbreak. As quoted in Forbes, 123 Internet Group Chief Executive Officer Scott Jones points to SEO as a key way to reach new audiences in the current market.

As brick-and-mortar shopping becomes increasingly impossible, consumers are turning to ecommerce in numbers that are rising exponentially. SEO can help to ensure that your company appears at or near the top of the list when people search online for the goods and/or services that you provide.

By maximizing your online marketing through SEO, you can also benefit from the practice of geo-targeting. This involves optimizing not only for search terms that relate to your goods/services but for search terms that relate to your location as well. This is a great way to attract consumers from within your state, your city, or even your particular neighborhood.

7. Leverage the Power of Video

In addition to benefiting from the incredible audience targeting power of SEO, digital marketing gives you the versatility to present your message in a range of compelling ways. And, at present, consumers are responding to video messaging in droves.

In fact, the independent authority Quicksprout recently released research showing that consumers report a 74% increase in their overall understanding of a product or service after watching a video. And this engagement can lead to a significant improvement in your bottom line. Quicksprout goes on to report that a well-made video boosts the likelihood of a purchase by 64%.

In terms of general public relations and effective branding, the eye-catching and attention-retaining nature of video makes it a great way to remind consumers to stay with you, or to come back to you, as a company.

To learn more

Contact a skilled and knowledgeable Bigeye representative today for more information on the current impact and lasting effects of the coronavirus on your marketing campaign. A highly innovative and forward-thinking marketing firm, Bigeye prides itself on its ability to respond quickly to the challenges of a constantly evolving marketplace.

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Better Content Marketing for the Financial Services Industry

Banks and other financial services need an edge to stay competitive. Here’s why content marketing can help them better connect with prospective customers.

Banks and credit unions are hardly celebrated for their innovation or mastery of digital tools. There’s a reason for this: The industry is by nature conservative, and it is also constrained by regulations. This is why the banking sector has been relatively behind on the digitalization curve.

Yet this also provides an opening for financial services enterprises — as long as they are willing to adopt new approaches that are aligned with changing consumer preferences. One recent example is the Capital One Cafe, a coffeehouse/bank location hybrid that allows customers to enjoy meet-ups and drink coffee while conducting basic banking services. This “bank barista” concept was designed to target the millennial market and make banking an enjoyable experience, rather than routine drudgery.

With banking services increasingly migrating online, however, banks and credit unions also need to harness the full potential of digital tools. Content marketing, specifically, is one of the most impactful things a bank can do to modernize its digital strategy and generate new business.

Let’s take a closer look at why this approach pays dividends, and how partnering with the right content marketing agency will help deliver results.

Developing a content marketing strategy that works

Financial marketers understand the value of strong content marketing. A recent Brandpoint survey showed that financial marketers view content marketing as an essential tactic for generating brand awareness and engaging with customers. That same survey, however, showed that half of financial marketers struggle with content creation and staying current with the latest techniques.

Other common problems include:

  • Insufficient resources to create top content
  • Inability to determine ROI or effectiveness of the content 
  • Poorly defined strategy
  • Difficulty managing a multi-channel approach with consistency
  • Lack of budget
  • Lack of content marketing expertise
  • Leadership not buying in

That financial services firms struggle with content marketing is not surprising. If you asked most people about memorable marketing, banks would certainly not top the list. Some financial services firms, however, know how to do content marketing correctly. Here are two examples:

  • Citibank is highly-regarded for its brand awareness initiatives — and for good reason. The company’s sponsorship with New York’s popular Citibike program means that 10 million-plus New Yorkers can’t rent a bike without thinking about a bank. Citibank also uses content marketing and sponsorships with major artists as part of its Citi Entertainment program for customers. In both cases, Citibank attaches its name to something that consumers love (bike riding, concerts) — a significant boost, considering most bank brands have little inherent cachet. It’s an example of savvy bank marketing.
  • Deloitte is best known for being a global consultancy and financial advisory operation. Not exactly the type of enterprise to give retail consumers warm and fuzzy feelings. Yet every year Deloitte issues a “Back to School” survey that uses clever, data-rich visuals to help consumer optimize their purchasing habits. It’s not related to Deloitte’s core business, but it is a smart piece of content marketing that improves brand awareness and builds brand trust. Parents engaged with this campaign identify Deloitte as a company that helps them solve a perennial problem.

So now that we’ve discussed some challenges and seen some strong examples, let’s talk about what financial services firms can do to jumpstart their content marketing efforts and start building brand awareness and loyalty.

Actionable advice for your financial content marketing strategy

Companies that generate exceptional ROI from their content marketing efforts tend to have some commonalities. A recent Content Marketing Institute research survey investigated the factors shared by firms that are especially successful in this regard. According to this research, the four elements that separate winners from losers are:

  • Having a documented content marketing strategy. 65% of firms who report being successful in content marketing have such as a strategy, while only 14% of unsuccessful firms have one.
  • Measuring the ROI of content marketing initiatives. 72% of successful firms do this, while only 22% of unsuccessful firms measure ROI.
  • Proficiency with the latest content marketing technology. 67% of successful firms report proficiency, while only 7% of unsuccessful firms do.
  • Using personas for content marketing campaigns. 77% of successful firms use personas, while only 36% of unsuccessful firms use them.

By implementing or improving these four elements, you can lay the groundwork for a high-performing content marketing strategy. Not every financial institution or marketer has the experience of savvy to get the most out of this approach, however. In these cases, it makes sense to partner with a leading content creation agency.

Finding the right inbound marketing agency

If you’re in need of SEO marketing, content marketing or any other digital marketing service, we encourage you to contact Bigeye. We have the technical skill and domain expertise to help financial institutions gain immediate traction with high-performing digital marketing campaigns.

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