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Audience Consumer Insights Creative & Production Direct-To-Consumer Insights Package Design Photography Video Production

According to a recent BigCommerce analysis, product description pages stand out as the most critical parts of an eCommerce website. They emphasized the fact that designers need to consider their product pages from multiple perspectives: 

  • Potential customers visit product pages to make buying decisions. Most importantly, the page’s content and design should offer visitors the information they need to click the “Buy” button. 
  • Many visitors might arrive at these pages directly from search engines, advertisements, and social posts. These prospects might not have ever seen the site’s homepage. In that case, the page needs to function as a landing page and an introduction to the seller. 
  • The page must also communicate its purpose to the search engine, ad platform, and social media algorithms to increase traffic. SEO represents a critical element of the product page. 

Thus, crafting a good eCommerce, Amazon, or Shopify product page design takes some skill. To get started or improve conversions on existing product pages, consider some eCommerce marketing agency do’s and don’ts for product page design. 

eCommerce Marketing Agency Tips for Product Page Design

Craft product pages well to increase website traffic and sales. Develop these important pages poorly, and conversions and even search engine traffic will suffer. 

The Do’s of Product Description Pages for DTC Marketing 

These tips should provide rapid improvement in traffic and conversions: 

1.Include customization options with descriptions 

Don’t force customers to navigate away from the page to find the color or size product they want to buy. Fewer clicks almost always translate into higher conversions. Use selection boxes or checkboxes to save space. Ideally, design the so choosing different options will also display images to match the selection. 

2. Display customer reviews 

Online customers almost automatically check for reviews before they risk their money with a new brand. Shoppers want to know how other customers felt about their purchase. Make reviews easy to find.

For one example, FigLeaves sells women’s clothing. According to Neil Patel, adding reviews to product pages increased conversions by 35 percent. 

3. Showcase competitive differentiators 

Searching online makes it easy for customers to find competing brands. Emphasize features for the product or site that make it a better choice than competitors. 

As an example, Neil Patel highlighted a product called a SuperSnorkel. This new type of snorkel retails for considerably more than typical snorkels. The product description lets customers know that the improved product allows breathing through their nose or mouth. Also, the lens doesn’t fog up and offers a 180-degree view. Shoppers can easily see the benefits of buying this product over cheaper alternatives.

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Some products might not offer marketers the luxury of providing so many benefits over competitors. As an example, one set of cotton pillowcases might closely resemble another. In that case, high-quality images, various color and size options, and the store’s return and shipping policies may need to work harder to stand out. This also offers marketers a chance to highlight better or more eco-friendly packaging as an advantage.

4. Spell out and update return and shipping policies 

Shopify published a study by the Baymard Institute that found extra fees at checkout, including shipping costs, account for over half of abandoned shopping carts. Besides shipping costs, spell out shipping and return policies on the page to reduce customer support issues. 

Remember that customer-friendly shipping and return policies can help improve conversions, but surprising customers later with unfavorable policies won’t help. A European eCommerce site for watches called Harloges improved conversions by 41 percent and average sales by six percent when they added their return guarantee to a banner above each product description. 

5. Add Multiple Product Images For Various Angles and Options 

For example, customers will want to see what a futon or sleeper sofa looks like when it’s folded up or folded out. Some may want to see the back of the sofa as well as the front. If the clothes, furniture, or decor come in different colors, provide high-quality photos of those too. Include other objects or people in the image to help improve visitors’ perspective of size, fit, and what the product might look like when they use it. 

The Don’ts of Product Pages for Effective D2C Marketing 

Just as an Amazon or Shopify marketing agency should ensure they include all the right things, they will also strive to avoid common mistakes. 

1.Focus on too many CTAs

Product pages should help build trust, provide an introduction to a company, and help with search engine optimization. Still, the product page must center around its primary job of selling the product. 

Just as product pages stand out as the most crucial part of an eCommerce site, nobody should underestimate the importance of the “Buy” or “Add to Cart” button on the product page. 

For instance, Nature Air increased conversions by almost 600 percent after they made the CTA stand out more and added it right next to relevant content. 

While page designers should emphasize the product’s CTA, they should resist adding additional calls to action on the page. Keep the customer focused on the sale and worry about enticing them to join a subscription list or anything else after committing to the sale. 

2. Don’t compose wordy or hard-to-read descriptions 

Crafting product descriptions takes some skill. The text descriptions should include information to satisfy shoppers but not appear wordy or as an unreadable wall of text.

The Shopify blog even mentioned that their customers frequently struggle to find the perfect balance between wordiness and completeness on description pages. An eCommerce strategy professional provided these suggestions for a Shopify product page design: 

  • Include essential details but otherwise, keep descriptions as short as possible. 
  • Use headings, bullet points, and paragraph breaks to keep the text readable. 
  • Supply photos, videos, or other media that can provide more information and appeal to more people. 
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3. Never forget to optimize product pages for search engines 

Perform keyword research and brainstorming to gather the sorts of queries that customers might use to find products. Include the most important and popular keywords and phrases in titles, headings, text, and image captions. 

Gather Data and Test for the Best Results 

Great product pages start with a good understanding of customers. An eCommerce marketing agency might use surveys, marketing research, and A/B tests to determine how to tweak product pages for the best results. As demonstrated by the examples, some seemingly minor changes can yield significant increases in traffic and conversions.

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Audience Consumer Insights Creative & Production Direct-To-Consumer Insights Package Design Photography Video Production

Pew Research classified people born between 1997 and 2012 as members of Generation Z. Some definitions of this generation vary by a year or two, but this one appears common. Mostly, marketers have only begun to consider the distinct values and buying habits of these young people, and some still lump them in with Millennials.

Of course, it also seems like marketers only clarified the retail marketing differences needed to satisfy Millennial, Gen X, and Baby Boomer shopping habits fairly recently. Perhaps that’s not surprising because just five years ago, Millennials surpassed Boomers as the largest population in the workforce.

Still, many members of Gen Z already have jobs, credit cards, influence, and their own strong preferences as consumers. In order for a DTC marketing agency to attract the attention, good will, and business of these 67 million young Americans, they need to study what these teens and young adults care about and how they like to shop.

Retail marketing must communicate shared values with Gen Z

Experiences formed common attitudes that members of the younger generation share. For instance:

  • Gen Z was born and raised in the shadow of 9/11, The Great Recession, the exponential increase in billionaire wealth vs. worker pay, climate change, the student loan crisis, and most recently, the coronavirus pandemic.
  • They’re digital natives, ethnically diverse, and understandably somewhat mistrustful of big business and authority.

Perhaps because of these experiences and outlooks, they try to use their pocketbooks and influence to support companies they approve of.

Nicholas Kristof, a New York Times columnist, observed his own Baby Boomer generation could satisfy their social responsibility commitments by making a few charitable donations each year. He added that Gen Z wants to do business with companies that incorporate social responsibility into every aspect of their business. Younger people want to buy from companies that take good care of their communities, customers, suppliers, and employees, besides contribute to the greater good. 

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Gen Z appreciates pre-worn fashion

Just as Gen Z prefers companies that build social responsibility into their business model, they envision entire economies operating the same way. As an example, the idea of a circular economy inspires young people.

This means focusing upon reusing and recycling products to reduce waste and reduce costs. They care about sustainability to help the environment but also hope to maximize value.

Some examples of online apps that help people participate in this kind of circular economy include Poshmark and Depop. The apps allow users to buy and sell pre-owned items. This gives participants a chance to save or earn money, plus prioritize reuse over discarding products.

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Gen Z members enjoy in-store shopping experiences

Sure, most people grew up as digital natives. At the same time, they’re not immune to great in-store shopping experiences. According to survey results published by Marketing Dive:

  • About 80 percent enjoy shopping at stores when they have time.
  • At the same time, 75 percent admit to mostly shopping online for convenience.

Like members of older generations, they may research important shopping choices online. They will still visit a store for an in-person examination of products and a chance to connect with people behind the brand before making a final purchase.

Very often, marketers mention Lush as a brand that works hard to create an engaging onsite experience while integrating digital experiences with physical stores.

Customers get a chance to try out products and speak with helpful salespeople inside the store. As another example, customers can use Lush Lens to take photos of products in order to retrieve a list of ingredients.

This suggests that sellers with physical items for sale should work to make the experience worth the extra time to attract more foot traffic from Gen Z. Retailers should also strive to integrate in-store and online shopping as much as possible. Sellers without physical locations may need to work harder to maintain trust with actions like great customer service and a generous return policy.

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Retail packaging for Gen Z

According to research from the National Retail Foundation, brands that demonstrate authenticity, sustainability, and a bit of fun attract members of Gen Z. While these values matter a lot to younger shoppers, they also say that their brand perceptions begin with packaging.

An obvious example includes sustainable retail packaging that’s also distinctive enough to stand out on store shelves or social media posts. Go People highlighted compostable paper bottles for personal care products.

They stand up to showers with a thin lining made up of recycled plastic. Even so, they use 95-percent less plastic than typical bottles. Even better, the containers collapse as they empty, so it’s easy for people to get the last drop of product out of them. At first glance, they look like traditional bottles for high-quality boutique personal care products.

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The Importance of Social Media for Connecting With Gen Z

Any retail marketing agency should emphasise the importance of using social media to connect with Gen Z. As one example, the National Retail Foundation found that almost three out of four Gen Z college students purchased products they first found on social media.

Even more than typical ads and posts, social media will help leverage input from brand devotees and influencers, who will share posts from companies and their own experiences on their feeds. In fact, almost 30 percent of the Gen Z respondents to the NRF survey admitted high enthusiasm over certain brands.

This kind of word-of-mouth advertising from true brand admirers provides an authentic recommendation that attracts other members of their social circle.

Why retail marketing should focus on Gen Z

According to McKinsey Research, Gen Z hasn’t peaked in buying power yet. That might not occur for ten to 15 more years. Smart retailer marketing should not ignore this group, just because they haven’t entirely blossomed yet.

More than making their own direct purchases, adolescents, teens, and young adults influence the buying choices of their Millennial, Gen X, and Baby Boomer elders. Of course, younger members of this generation still rely on their families for most purchases, so they express opinions to satisfy their own preferences. They’re also active on social media and can influence a diverse social circle online.

A focus on Gen Z can help improve current sales and future-proof marketing strategies for the next several decades.

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Audience Consumer Insights Creative & Production Direct-To-Consumer Insights Package Design Photography Video Production

This article is part of #TheBigeyeLens series exploring the future of consumer behavior, purchasing decisions, and marketing trends. We’ll be talking about DTC Design Trends that are taking over.

Since eCommerce sales exploded in the past several months, online brands have enjoyed a lot more opportunities to prosper. At the same time, increased sales attracted more competition. New and established businesses began competing for attention on retail sites, search engines, and social media.

To stand out from the crowd, successful sellers looked for ways to improve DTC product design to better satisfy consumers, improve their brand image, and get found both online and offline.

In a crowded online or offline market, brands first need to uncover CPG marketing trends to learn what their potential consumers seek, besides just another jar of face cream, bottle of vitamins, or piece of home decor. With that in mind, consider these five design trends that can offer distinct competitive advantages and more effective online marketing for CPG products.

1. Sustainability

Beyond high-quality products, sustainability can also attract today’s eco-conscious consumers, as discussed in this Bigeye article about sustainable DTC packaging design. Almost everybody expresses at least some environmental concerns, and a majority of people say they’re willing to take steps to live more sustainably. When brands demonstrate that they offer the more sustainable choice, they can differentiate themselves from competitors.

Look at a couple of examples of companies that use sustainability to compete with major grocery retailers:

  • Grove Collaborative: Grove Collaborative makes it easy for consumers to conveniently and affordably buy high-quality, sustainable consumer products online. These benefits make this company a hit with growing families and other eco-conscious consumers.
  • Imperfect Foods: Typical grocers look for uniform size and color. Imperfect foods can sell too-long bananas or ugly peaches to reduce food waste and save their customers money.
  • Luma & Leaf: The natural skincare brand uses vegan, sustainably sourced ingredients to ensure that their products are kind to your skin and the environment alike. The Luma & Leaf packaging is meant to be upcycled after use to keep empties out of landfills.
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2. Vintage-inspired product designs

Harvard Business Review discussed the benefits of nostalgia as a coping tactic to help deal with stress. This sentimental feeling can make people happier, reinforce social bonds, serve as a source of inspiration, and even provide a more balanced perspective on current issues.

While some people prefer reminders of past times they actually lived through, others feel connected to decades that occurred before they were born. Overall, society may offer better current solutions today, and most people know this. Still, with nostalgia, it’s possible to take the best and leave the rest in the past.

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As an example, Today ran a segment on the way fashion tends to recycle themselves about every 30 years. They noted that the early 1990s to 2000s brought back an updated version of mod hats and flared pants from the late 1960s to early 1970s.

Right now, Gen Z has reawakened this trend. As an example, look at this vintage smiley face hat from Urban Outfitters that Miley Cyrus popularized on Instagram. Levi’s also released high-waisted, flared jeans that would fit right into 1970 almost as well as 2021.

3. Accessibility

As Unilever pointed out on a product page, people who cope with various disabilities make up the world’s biggest “minority group.” Their research found that just about 25 percent of Americans live with disabilities, and that most personal care and beauty products overlook them.

For instance, people who must deal with a limited range of motion or visual problems have trouble using typical deodorant sprays or twist applicators. In response, Unilever worked with disabled communities and product designers to develop Degree Inclusive.

The package design allows for one-handed use, even with a limited ability to grasp the container. Not only can Unilever help make a positive change in the market, they can also attract a large and underserved market.

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4. Personalization

Limited space on retailers’ shelves tends to emphasize one-kind-fits-all products. Products don’t need to take up physical space for online retailers, so consumers have the opportunity to find the perfect product to suit their budget, personality, and unique requirements.

A consumer insights agency doesn’t need to uncover products that most people will find good enough to satisfy their needs. Instead, they can work to develop many smaller subniches and markets that large competitors may overlook or choose not to focus on.

A couple of examples of companies that have succeeded with a personalization strategy include:

  • Care/of Vitamins: This brand offers a diverse selection of high-quality nutritional supplements and holistic remedies to suit each customer’s needs. Customers also say that Care/of stands out by offering personalized customer service to ensure satisfaction and the best solutions.
  • Function Beauty: Function Beauty starts by developing cruelty-free, vegan products that exclude harmful chemicals. They also offer online quizzes on their site to help tailor hair and skin products to the exact needs of each customer.

5. Photogenic products made for social sales

Neil Patel, a top influencer and founder of his own consumer marketing agency, talked about the important and difficult job of standing out on social media these days. According to Neil Patel, visual content stands as a critical pillar of successful social media campaigns.

He mentioned scientific reasons to support this outlook. For instance, visual information represents 90 percent of what’s transmitted to human brains. People also process visual information exponentially faster than they do text. After all, most kids need to go to school to learn to read but not to see.

With the idea of standing out in crowded Instagram and Facebook feeds, plus enjoying the benefits of influencers attracting a wider audience, look at some good examples:

  • Ruggable: Ruggable sells two-piece sets that consist of washable rugs and non-slip pads. They make the rugs resistant to spills and nontoxic, and the brand appeals largely to pet owners and parents who don’t want to worry about spending a lot of money on high-quality furnishings only to have them ruined by a spill or accident. The company grew their business quite a bit by using platforms to find social media influencers with the right audience. They also produce outstanding images of their rugs arranged in realistic settings.
  • Away Luggage: In 2015, Jen Rubio leveraged her own malfunctioning suitcase experience in a foreign airport as the inspiration to develop durable suitcases with handy, built-in chargers. By blanketing social media with the product, they made $12 million in sales during 2016 and achieved profitability in 2017. Though the company eventually opened a few physical stores, they do most of their business online. The pandemic hampered momentum somewhat, but Away Luggage brought in $150 million in 2019.
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Plenty of online and offline stores offer beauty products, rugs, luggage, and a variety of other consumer products. Attention to consumer preferences and trends helps products stand out, so they can compete in crowded marketplaces.

These days, look for ways to design products and packaging to appeal to customers through personalization, sustainable options, accessibility, sentimentality, and visual appeal. The right competitive edge means that brands might not need to compete so much on price and can also enjoy better returns from marketing investments.

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Audience Campaign Creation & Development Consumer Insights Insights Marketing/Business Media & Analytics Media Planning and Buying Over-The-Top(OTT) Video Production

This article is part of #TheBigeyeLens series exploring the future of consumer behavior, purchasing decisions, and marketing trends.

Americans first learned to love watching TV way back in the 1950s, and some folks still refer to that time as the Golden Age of TV. Even during today’s digital age, people still spend a lot of time watching dramas, comedies, documentaries, the news, and other kinds of TV shows. At least, Nielson recently reported that the average U.S. adult consumes over five hours of video content every day. OTT advertising offers brand the opportunity to reach niche, captive audiences.

How do People Consume TV Shows in 2021?

Of course, the way people consume TV programs has changed a lot in the past few decades. As an example, in the 1950s, some businesses closed and people stayed home to catch the latest episode of “I Love Lucy.” Today, TV watchers hardly ever need to restrict themselves to “appointment TV” because they can catch shows whenever it’s convenient for them.

In fact, the number of 18-to-34-year-olds who watched traditional TV dropped by over 23 percent in the third quarter of 2020 when compared to the previous year. Viewers, especially younger ones, tend to use over-the-top (OTT services) and connected TV (CTV) services to stream their favorite shows whenever they want to. And judging by the statistics, they still want to watch a lot of TV.

Before discussing how OTT advertising and CTV can benefit advertisers, it’s helpful to understand that they are both similar but not exactly the same. For some quick definitions:

OTT: This stands for over-the-top TV, and it refers to streaming services that serve content directly via the internet. Some well-known examples of OTT TV services include Netflix and Hulu. Viewers might access these apps on their laptops, smartphones, or even internet browsers on their smart TV sets.

CTV: CTV stands for connected TV. It refers to content viewed through internet-connected, streaming apps on smart TVs, plug-in devices like Roku or Chromecast, and even gaming consoles.

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How CTV and OTT Services Benefit Smart Advertisers

One might say it’s a new Golden Age of TV for TV fans and marketers. For some examples:

• In the early decades, TV advertisers could only cast a wide net and expect to engage a tiny fraction of the viewers of a popular program. People didn’t have that many shows to watch, so most popular shows attracted large but general audiences. Today, viewers have plenty of choices, so the shows that they watch may attract particular demographics.

• Since viewers often have to play the ads to keep watching their programs, advertisers can also enjoy very high engagement when compared to many other placements for video ads. For instance, internet users may simply mute or ignore the video ad on a website or social network; however, they’ll generally play through the ads included in TV-type programming to resume the show.

Today, more viewing choices and platforms capable of gathering data about viewers mean that a CTV or OTT advertising agency can send exactly the right message to the perfect audience. An experienced OTT and CTV media agency would advise its clients to take advantage of the information they have about their own customers and how it aligns with data provided by  OTT advertising and media buying services in a few important ways:

Gain an Understanding of the Intended Audience and the Media They Prefer

Start developing brand personas from market research, customer information, outsourced marketing data, and/or industry demographics. These snapshots of typical customers should help uncover the type of content they enjoy and how they prefer to have it delivered.

For some examples:

• Is the brand’s typical customer a Boomer who occasionally logs into Hulu, a cord-cutting Millennial with a high-end smart TV, or a Gen Z who mainly streams on a smartphone?

• Are they likely to prefer major league baseball, true crime documentaries, or made-for-cable dramas?

Answering these questions will help determine the best platforms to target and the slant to use when crafting advertising content.

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Exercise Creativity to Enjoy the Full Benefits of New Media Platforms

With so much power to understand viewers and the type of content that engages them, marketers should use their information and creativity to craft the sort of content that can also engage users.

As one example, Hulu is a popular OTT platform that displays advertising to members at some service levels. Hulu suggests answering a few questions to help develop the best ads:

Has the brand already generated awareness? New brands need to work harder to educate their audience. In contrast, a well-known brand may need to invest effort in changing the audience’s perceptions.

What’s the typical buying process? Some products may benefit from impulsive purchases, but other products generally need to coax customers through their journey. Either way, it’s important to develop content that will help move customers along in the intended step in the buying process.

Which advertisement lengths best serve goals? On platforms like Hulu, ads can range from 15 seconds to a few minutes. Short, punchy ads can be memorable and help develop brand recognition, but longer ads give marketers time to provide more information. As a tip, Hulu mentioned that their highest performing short ads focused on branding in almost every frame. In contrast, longer ads could focus on storytelling.

A Successful OTT Advertising Example

There’s not one right way to develop an OTT or CTV ad that would apply to every marketing campaign. Still, a CTV or OTT advertising agency will certainly want to gain inspiration from successful examples of high-performance ads.

For instance, like many companies, Bassett faced pandemic-related business issues that forced them to reduce and optimize their overall media budget. At first, some marketers might not think that a 120-year-old furniture company would make a good candidate for new media.

This example of a Bassett advertisement showed how they use a 30-second spot to tell their brand’s story in the words of actual furniture makers. The company replaced their entire traditional TV budget with only OTT ads. This campaign helped them sustain sales and even traffic to brick-and-mortar Bassett stores.

Optimize, Test, and Tune

As with almost any kind of marketing, great CTV and OTT campaigns are typically made and not born. That means that an experienced CTV and OTT media agency will expect optimal performance after periods of testing and tuning messaging and audiences.

On the positive side, sophisticated platforms can help track relevant metrics, even including visits to physical locations and eCommerce websites. Some examples of the metrics commonly provided on self-serve advertising platforms include impressions by network, day, and device, completion rates, click rate,

Work with an Experienced CTV and OTT Advertising Agency

Here at Bigeye, we appreciate TV’s power to inform, educate, and entertain. Of course, we also work hard to maximize TV’s potential to grow our client’s business with the right audience targeting, content format, and media placement. Contact us to tell us more about your brand, and we’ll let you know how we can help optimize your experience with OTT and connected TV buying services.

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Creative & Production Uncategorized Video Production

Advantages of hiring a video production company over DIY iPhone marketing videos include effectiveness, creative input, and even cost and time savings.

The IPR College of Creative Arts recognized that plenty of videographers produce relatively high-quality films with nothing more than their iPhone camera. Still, they pointed out that just a few issues of using a cellphone to create videos include storage limitations, potential lighting problems, and difficulties with post-production editing.

Most of all, the DIY approach to creating marketing videos can actually cost more in lost time and the chance of not creating the most effective products. Companies that want to represent themselves well should consider working with an experienced video production company.

Important benefits of working with a video production company

Most of all, creating professional and effective videos involves a lot of work and craftsmanship. An investment in a video production company can ensure videos communicate the right message and do a good job representing a brand. It’s important to consider these important benefits of working with a video advertising company on marketing video production:

  • Production values: Producing high-quality, engaging videos requires an investment in equipment and editing software. Perhaps most important, it also takes experience and training.
  • Creative ideas: Since a video marketing agency has experience working with other companies, they’re likely to contribute new ideas, or at least, objective input. Having other sets of eyes and ears on the project will probably yield more polished results.
  • Marketing talent: A video advertising company will help ensure that the video speaks to the market audience in a professional and engaging way. They know how to assess an audience. Just as critical, they know what works and what doesn’t work so well.
  • Efficiency: Any marketers trying to produce their own first videos will spend plenty of time trying to get everything right. A good video production company will already have an efficient process in place, and this avoids wasting time or money.
  • Dependability: The professional videographers know how to set up shooting locations and hire talent. They’ll take care of everything and make certain the project gets completed by the promised deadline.

How to hire a video advertising company

Of course, all video marketing agencies won’t have the same capabilities. These suggestions can help ensure the chosen company can meet expectations.

Look at their most recent marketing video products

Most video marketing agencies will post some demos to their business website. At the same time, lots of these agencies don’t update these demo videos frequently. They’re likely to also have social media pages, and as active marketers themselves, they should keep these updated. If not, send a quick message to ask for links to recent samples.

Find out if the video marketing agency specializes in certain niches or markets

In particular, look for video production companies that have samples for similar businesses. Some of these agencies specialize in certain niches and may have particular experience with closely related markets. The don’t necessarily need experience with a company exactly like a particular client’s business. At the same time, a video production company that specializes in live music events might not be the best fit for a dog food supplier.

Ask for ideas about video marketing

Asking prospective agencies if they have any ideas about an organization’s video marketing can serve multiple purposes. Obviously, input from professional video agencies can provide valuable information. In the early stages before making a commitment, sharing ideas will mostly serve to help understand how the agency would approach a particular market. Perhaps most important, it should start a conversation that should demonstrate that the company is interested in the client’s business and willing to work as a partner.

Preparing for that first conversation with a video marketing agency

It’s most important to begin with a good understanding the objectives that the project should help satisfy. These should support overall business goals and might include increasing brand awareness, attracting new customers, or even retaining existing ones. Even better, propose some solid metrics to help measure the project’s effectiveness to ensure everybody’s operating under the same assumptions.

Clients shouldn’t need to have planned every detail of their video campaign before meeting with a video production company. In fact, companies hire these agencies to develop, create, and perfect the product.

Why hire a video production company?

Very small businesses might start out by producing their own videos with an iPhone or other simple equipment. Still, the end product from professional video agencies can multiply returns on investment in terms of expertise, savings, and the effectiveness of the final product.

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Creative & Production Marketing/Business Video Production

Video marketing for business during COVID-19 can replace trade shows, keep customers engaged, and promote brand transparency.

COVID-19 has spread to all 50 states and to almost every country in the world. Along with the pandemic, governments have curtailed business activities and cautioned citizens to stay home as much as possible. As businesses struggle to adjust to this new reality, they’ve had to rapidly adjust marketing plans to cater to very different consumer behaviors and their own uncertain futures.

Uncertain or not, marketing has to continue or your business may not enjoy much of a future at all. Even if your have to operate with a tighter marketing budget, video marketing for business will provide you with a very useful tool and good potential returns for your brand and bottom line.

How to use video marketing to help your company overcome the pandemic

You may wonder if you have the funds to invest in video marketing for business right now. As your business environment has changed, you will probably find some other marketing items that you have to cut anyway. For instance, typical businesses allocate 30 to 40 percent of their budgets to attend trade shows and conventions. Since most of you won’t have the chance to travel anywhere soon, you might as well redistribute those funds. With that in mind, consider ways to make good use of your video content.

Create a video for business trade shows

In fact, you can work to replace those in-person meetings with virtual meeting via videos. For instance, if missing trade shows means that you also miss opportunities to connect with potential customers, why not host your own version of the event online. You can repurpose keynote speeches as videos, feature other speakers in their own videos, and host webinars to replace the meeting sessions you may have planned.

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Invite everybody who had planned to attend the original trade show and put out the word on social media. Try to engage online influencers, and if they’re big and enthusiastic enough, invite them to present their own video too. This is a good time to share resources and develop partnerships.  You might actually draw a larger audience online than you could have in person, particularly if you record everything to let your audience either tune in live or later at their convenience.

Keep in touch with customers

During a crisis like this, your customers won’t find your silence golden at all. In fact, you’ll want to do more to ensure you stay on top of your customer’s minds. If like many other businesses, you’re struggling with suppliers and distribution channels, you can produce a video to explain why can’t deliver exactly the same kind of service that you’re customers have come to expect from you.

Some other things that you should let your customers know could include:

  • How hard you’re working to ensure employee and customer safety
  • Any changes that might impact planned operations or scheduled events
  • Details of your more flexible refund or cancellation policy in response to your customer’s needs

In other words, you worked hard in the past to set your customer’s expectations. If you can’t meet those expectations, you can develop a video to explain your situation. In the midst of a global pandemic when over 20 million Americans have had to file for unemployment in just the last month, your customers will understand and appreciate your transparency. Still, since they’re all likely dealing with plenty of their own uncertainty, they won’t appreciate your silence.

Keep customers and prospects engaged

Lots of small businesses have gotten pretty creative with their videos lately. They’ve tried to cater to the needs of customers, most of whom have to stay home themselves. For instance, restaurants have started to produce cooking videos and fitness centers have uploaded at-home workout classes. Lego, the toy manufacturer, has started increasing its like of educational videos to help the millions of parents who are suddenly confronted with the challenge of home schooling. Your videos don’t necessarily have to sell your products or services; however, they should help to sell your brand.

Local video marketing can enhance new distribution models

Most retail stores have been forced to close their doors to customers because of the pandemic. Some of these stores had really not developed an eCommerce presence well before the outbreak. Still, they have creatively adapted online videos that can duplicate customers the experience of browsing around the store. Using these, they can take orders through their hastily developed eCommerce sites, simple forms, or even over the phone.

Is video marketing for business effective?

Zach Basner directs IMPACT’s video marketing strategy. As he put it, video offers the only digital way for people to see, hear, and even get to know you. It gives you an opportunity to make connections even when you cannot meet people in person. He also believes that small businesses should not concern themselves too much if they cannot access high-end video equipment during the crisis.

While it’s important to produce valuable content that’s good enough for people to understand your message, you shouldn’t let the perfect become the enemy of the good-enough. If you need to choose between shooting your video at home on your cell phone or not producing video at home, use what you have. He also says that production companies may have also lost businesses and may be more willing to help edit those videos for a reasonable rate than they might have been in the past.

Do what you can and seek help when you must; however, it’s important to get those videos produced and uploaded, even if they’re not as perfect as you would like. Basner also said that user-generated content tends to perform quite well on some platforms, so your imperfect production might blend in even better than a finely polished piece.

Basner also mentioned that you might enjoy bargains when you’re posting video ads on social networks and search engines. Bids have dropped along with ad volume. If you’re coping with a trimmer marketing budget than usual, you can bet that your competitors have the same limitations. Right when the weaker hands have folded, you can benefit by making some bold moves to retain customers and strengthen your position for the future.

Can video marketing for business strengthen your company?

As HubSpot pointed out, a decade ago, lots of businesses considered video marketing an expensive luxury. Now it’s become accessible and recently, even more affordable. Out of all marketers who employ videos, 92 percent confirmed that it’s a vital part of their marketing strategy in a recent HubSpot survey. Even more, almost 90 percent of these marketers confirm that it provides them with positive returns.

Of course, some video marketing pieces perform better than others. That’s why you should not abandon developing a sensible marketing plan that defines goals, sets metrics, and tests performance. You should also consider the platforms that you plan to use. Most marketers use Facebook and YouTube. Facebook tends to perform better with short, punchy content, while YouTube viewers appear to have a somewhat longer attention span. Lately, TikTok has begun to emerge as a successful platform, and B2B companies have enjoyed success with LinkedIn.

In any case, your efforts to improve your national or local video marketing efforts can serve you well during the current situation. When you can’t meet with people in person, you can give them the next-best thing with online videos. Because you don’t have to meet with everybody, you should even have a chance to expand your reach. Your business can retain the connection with your current customers and attract new attention.

Eventually, businesses will emerge from this global crisis. You will have the chance to open your doors to the public and travel to trade shows and conferences again. Then, you might compare the returns you get from these in-person meetings with your video ads. You might find that your stronger video platform can continue to serve your company well for many years in the future too.

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Consumer & Healthcare Healthcare Healthcare Devices Video Production

Video is an incredibly powerful tool for healthcare marketers, if they know how to use it right. Here’s a quick guide to doing video marketing well.

How effective is the use of video in marketing? Studies show that marketers who use video grow revenue nearly 50% faster than those who don’t. Consumers are watching billions of hours of video each year on social media platforms, with more content being uploaded every 30 days than all combined content created by TV networks in the last 30 years.

For healthcare businesses, video can be the tool that helps drive more patient sign-ups while deepening engagement with current patients. Let’s take a look at a few methods for using video to connect with audiences, and how a third-party video production company that specializes in this approach can help you optimize your campaigns.

Why video content is becoming ubiquitous

Virtually every Internet user in the US watches video on their devices — and 54% of these users want to see more video content from the brands and businesses they patronize. Consumers report preferring video to other mediums because it aligns with their browsing preferences, providing fast access to rich multimedia content. In other words, watching a video is high impact, but low effort for audiences.

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That’s one reason why this approach has been so effective. Nearly 90% of video marketers report being satisfied with the ROI attached to their campaigns. Video marketers also receive 66% more qualified leads per year and a 54% bump in brand awareness. The average user spends 88% more time on websites with video, and consumers report being highly influenced in their personal buying decisions by the video content they’ve consumed.

Add it up, and you’ve got a highly compelling case for incorporating more video into your marketing mix. The healthcare field, in particular, is especially ripe for a video-heavy approach — as many brands are currently proving.

Learning from the best video campaigns in healthcare marketing

One of the simplest ways to understand how video is used effectively within healthcare is to review campaigns that have been successful. Let’s take a look at a few of the best approaches:

  • The fabled Mayo Clinic is one of the leading names in medicine. That institution’s “Mayo Clinic Minute” is a compendium of 60-second videos that give a bite-sized (but not shallow) dive into a health issue that has some resonance for everyday consumers. These videos give consumers exactly what the doctor ordered: Actionable information in a quick and accessible form.
  • While video is a powerful, immersive video is even more potent. The Royal London Hospital and a tech firm called Medical Realities created this 360-degree, deeply immersive video that takes viewers on a close-up tour of an OR surgery. Audiences can scan around the room and view from the perspective of the surgeon or the patient, and move objects around in space by using AR/VR hardware. This kind of augmented reality simulation can create an exhilarating experience for viewers and spark interest in a way that more static marketing could never approach.
  • Another essential element is effective video marketing is narrative. If you don’t craft a cohesive and compelling story that grips the audience, the inherent power of the video format can only take you so far. This video from Bupa, a dental firm, cleverly retells the story of the Tooth Fairy in a way that forms a nostalgic bond with the viewer and raises the video’s impact.
  • Dr. Sandra Lee (also known as “Dr. Pimple Popper”) has nearly a billion combined video views, making her one of the most omnipresent social media stars in the healthcare field. Her YouTube channel is filled with her trademark videos, which revel in the “gross” side of dermatology. Her incredible success teaches a lesson: Healthcare videos don’t have to be staid or boring. You can push the envelope on content and reap the benefits.
  • Do you know what else audiences gravitate toward in terms of video content? Ideas or lessons they can immediately apply in their own lives. St. Elizabeth’s Healthcare’s video marketing series provides audiences with short, well-produced videos that offer healthy eating recipes. Health and wellness content is always popular, and the prospect of learning a new healthy recipe in just 30 to 60 seconds is an enticing prospect for audiences.
  • Following the “short and sweet” line of thinking, healthcare-related firms such as Walgreens have also extended the impact of their marketing by creating extremely short videos or animated GIFs for their social media accounts. These ultra-bite sized videos are a great way to extend the impact of a simple social media post.

All of these ideas can help healthcare marketers gain the interest of new patients and deepen relationships with existing patients. To get the most from a campaign, however, some times it’s necessary to partner with a third-party marketing video production firm that specializes in this approach.

Finding the right video marketing agency

At Bigeye, we have deep expertise with video marketing services, making us one of the leading healthcare marketing agencies in the southeastern US. If your firm needs help creating video content that moves the needle, don’t wait to contact us today.

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Pet Pet Food Pet Health & Wellness Pet Insurance Pet Supplies Video Production

The pet industry has never been more competitive. Here’s what you need to know about making pet product videos that engage audiences.

It’s hard to understate the affection people have for their pets. According to the American Pet Products Association, the pet industry now averages more than $99 billion annually in sales, and is one of the fastest-growing retail segments. The rate of pet ownership (or “pet parentage”) in the US also continues to climb, as millennials and members of Gen Z adopt or buy pets with greater frequency than older generations.

Given these developments, it’s obvious that the pet industry is a massive and lucrative market. Yet it’s also extremely competitive. So how do pet product companies move to the front of the pack and establish a dominant competitive position? Clever use of video — and the help of a skilled third party video production company — can make all the difference.

The trick to shooting great pet videos

How important is video to a digital marketing strategy these days? Consider this: Mobile video consumption doubles every year, six in ten people prefer online videos to television and online videos will comprise 82% of all Internet traffic by 2022 — an increase of 1,500% since 2017. With numbers like these, you don’t have to be a marketing genius to understand how important video is, both now and in the future.

You can’t just slap together any video and watch the conversions roll in, however. The brands that get the most bang for their marketing budgets are those who create the kind of video content that aligns with viewer desires and preferences. Sometimes that can be done internally, but other times it may require help from an agency specializing in pet video marketing services.

With that in mind, let’s dive into some tips for making pet product videos that dazzle pet owners.

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10 tips for better pet product videos

  1. When making a video, don’t forget to create an eye-catching thumbnail. Many readers will click away from an article if the first sentence doesn’t interest them. The thumbnail plays the same role here; if it doesn’t spark interest, the video may get ignored. The same principle applies to the first five seconds of your video, as many people simply lack the patience for a slow build.
  2. Many app users have their default setting for videos set to mute. Because of this, it’s essential to anticipate this by incorporating subtitles and visually engaging graphics.
  3. Tell a story, but take a fresh angle. Pet parents have in inexhaustible appetite for pet content, yet many of the topics have been well mined at this point. By approaching a familiar narrative at an off-kilter angle, you can spark greater interest.
  4. Make sure you create a steady, regular flow of video content. If you want to build an audience, you can’t publish pet videos in fits and starts. You need to be consistent in terms of your schedule.
  5. Tailor your videos to the channel or the platform. Instagram, for example, is extremely visual, so there’s less of a need to devote time to copy, and more of a need to consider visual elements. Snapchat, on the other hand, is a great place to release more irreverent or playful videos. On Twitter, it makes sense to integrate more videos into regular tweets. Tweets featuring video are 600% more likely to be re-tweeted than photo tweets.
  6. Create dedicated video playlists that group content together. This feature works best on Facebook and YouTube, and helps organize your content for easy accessibility.
  7. Tap into the enormous pool of pet bloggers and pet account operators. If you’ve spent any time on major social media platforms, you realize that pet content is everywhere. The pool of potential creators is limitless. By identifying some of the best amateur talent online, you can generate ideas and partner to create promotional content.
  8. Make a significant investment in TikTok promotion. This short-form video app continues to take over social media. One of its secret weapons? Funny pet videos. Ignore this platform at your own risk, because it has enormous cachet with younger pet parents and soon-to-be pet parents.
  9. Create videos that have an emotional appeal. This applies to almost every product category, but it is especially relevant for pet brands. Pet parents love their animals, while consumers merely like the products they own and (possibly) identify with the brand. Given this emotional investment, the right video can resonate deeply — this famous tear-jerking video is still a topic of cultural conversation 13 years after it was shot. 
  10. Finally, come up with a great idea and keep it short and simple. That’s a prescription for a video that strikes a chord and is widely shared.

Finding the right video marketing agency

If you need help with pet marketing services, we encourage you to contact Bigeye. Our team of skilled creatives have pet industry expertise and the technical skills to do what other video advertising companies can’t.

Reach out today and let us help put together your next great pet products campaign. 

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Marketing/Business Media & Analytics Media Planning and Buying Search Engine Optimization Video Production

As the coronavirus continues to grip the world, companies must act now to ensure marketing campaigns are able to weather the crisis.

The effects of COVID-19 on business and business marketing

From the plummeting Dow Jones averages that are rocking Wall Street to the forced closures and loss of consumer activity that are devastating Main Street, businesses of all sizes are on shaky ground during the ongoing coronavirus crisis. As social distancing continues to force events to cancel and bring face-to-face interaction to a grinding halt, certain industries have already suffered catastrophic damage. And other industries are bound to follow as factories shut down and companies fall into dormancy.

As they lose customers to the terrible but temporary chaos of COVID-19, business must take care to ensure that these customers ultimately return to them when the crisis is over. This typically means significantly altering, if not entirely redesigning, their marketing efforts with a dual focus on immediate risk management and long-term goals.

Wise companies are already getting ahead of this issue by taking immediate and comprehensive action. Take, for example, the recently launched ad campaign of the fast food giant Chipotle. Like other major restaurant chains, it has rapidly created, produced, and distributed, television and digital video commercials that stress the safety and reliability of take-out and home food delivery.

As you formulate and execute your response to the coronavirus crisis, make sure that you are retooling your marketing campaign to meet the demands of the present and look forward to the opportunities of the future. Here are just a few tips and guidelines to help you bring your business through these uncertain and difficult times.

Managing your marketing efforts to survive the coronavirus

1. Put Safety First

Few industries have faced as much immediate damage from the COVID-19 outbreak as the global tourism industry. This makes the words of the Hospitality Sales and Marketing Association International (HSMAI) all the more urgent as its stresses putting safety first. By stressing customer safety, the HSMAI strives to protect overall company reputation as well as individual guest health. Businesses that do so earn “trust, respect, and loyalty.”

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A big part of putting safety first is keeping customers well-informed of relevant coronavirus facts and response protocols, particularly those that may affect your company’s operational processes and/or the goods/services that you offer. When providing this information, it is important to refer to and cite respected authorities such as the Center for Disease Control, the World Health Organization, and the various local public health agencies at work in your area.

Think carefully about the ways in which COVID-19 is likely to impact your specific industry specifically as well as the greater community at large. What value you can provide as an organization to help keep people safe? As you contemplate this question, remember that this crisis is evolving rapidly and will probably continue to do so for the foreseeable future. This means that your commitment to safety will require flexible planning and your marketing plan must adapt to the moment as conditions continue to fluctuate.

2. Assemble Your Crisis Management Team

If your company is exceptionally large or specialized to deal with a specific type of risk, you may already have a dedicated crisis response team in place. Most companies, however, fail to prioritize crisis management and have never even considered developing a valid crisis plan. Well, now is certainly the time to do so.

Gather functional leaders from across your organization under the leadership of its top communications executive or chief executive officer. Other crisis team members to consider for inclusion might be legal counsel, human resources professionals, operations/facility managers, sales/customer service directors, and any leaders in the fields of public relations marketing, and communications. All team member should clearly understand their specific responsibilities and areas of concern.

For smaller companies without a dedicated PR or marketing team, MarTech Advisor contributor Indrajeet Deshpande recommends contracting with a qualified outside agency. In any case, your business should have in-house spokespersons at the ready in case you are approached by any independent media outlet or news publication. These spokespersons must be property trained to faithfully and effectively answer any question that they are asked.

3. Choose the Proper Media Mix

As part of your crisis response and overall marketing plan, you must remember the famous words of Marshall McLuhan: “the medium is the message.” In the wake of the coronavirus crisis, choosing the right media channel for your public outreach is more important than ever. In other words, if you fail to choose the right forms of communication to deliver it, your marketing message will likely fall on deaf ears.

In his March 20 article “Why Companies Turn To Digital Marketing To Survive COVID-19,” Forbes writer Bernard Marr points out that businesses will have to become more and more reliant on digital media channels. “Without wanting to sound too alarmist, he states, “in many cases it will be the deciding factor in whether they make it through the tough times ahead.”

As people continue to practice social distancing, they will connect more than ever via the Internet. This makes leveraging your online marketing capabilities absolutely essential over the comping months. Ensure that your company website and social media pages contain helpful information and present a positive brand image at all times. While emphasizing digital marketing channels that range from banner ads to email newsletters, remember to keep an appropriate amount of traditional media outlets in your media mix.   

4. Practice Careful Media Buying

As part of your media mix planning, don’t fail to consider the supreme importance of cost. If it is to survive the COVID-19 crisis, your business will likely need to implement some fairly austere budgetary restrictions in the short term. Simply put, you will have to use every one of your marketing dollars wisely and make it count.

The Wall Street Journal reports that companies looking to mitigate immediate risk often cut advertising spending first and foremost. “With the coming U.S. presidential election and Summer Olympics, 2020 was expected to be a good year for advertising,” writes WSJ contributor Suzanne Vranica. “Then came the coronavirus.”

Careful media buying will look different from business to business and from industry to industry, but most organizations can benefit from gravitating toward digital media channels, which are not only generally less expensive but more suitable to a market under the ongoing effects of diligent social distancing. To learn what effective media buying can do for your particular company, you may want to contact a qualified marketing agency.

5. Develop Creative Campaigns Driven by Common Sense

In today’s challenging marketing environment, it is more important than ever to find extremely creative ways to keep your brand in front of their customers. Even companies that are temporarily shuttered must plan for a future in which brand positioning will become absolutely essential to survival.

In light of this, place an incredibly high value on unique and striking marketing campaigns that are carefully designed to turn heads. Just make sure that your creative content is properly vetted and above reproach.

In the words of Google’s global marketing vice president for media Joshua Spanier “in the spirit of reassessing campaigns, we’re finding that all kinds of creative elements need scrutiny right now.” As an example, he warns against any use of “slapstick humor” that might come off as tone deaf in the midst of the serious times in which we live. Certain imagery – such as actors using “handshakes, hugs, and high-fives” to interact with one another – may also turn off your existing and potential customers.

6. Employ Key SEO Techniques

Among the other benefits of digital media outreach, search engine optimization (SEO) reigns supreme in light of the COVID-19 outbreak. As quoted in Forbes, 123 Internet Group Chief Executive Officer Scott Jones points to SEO as a key way to reach new audiences in the current market.

As brick-and-mortar shopping becomes increasingly impossible, consumers are turning to ecommerce in numbers that are rising exponentially. SEO can help to ensure that your company appears at or near the top of the list when people search online for the goods and/or services that you provide.

By maximizing your online marketing through SEO, you can also benefit from the practice of geo-targeting. This involves optimizing not only for search terms that relate to your goods/services but for search terms that relate to your location as well. This is a great way to attract consumers from within your state, your city, or even your particular neighborhood.

7. Leverage the Power of Video

In addition to benefiting from the incredible audience targeting power of SEO, digital marketing gives you the versatility to present your message in a range of compelling ways. And, at present, consumers are responding to video messaging in droves.

In fact, the independent authority Quicksprout recently released research showing that consumers report a 74% increase in their overall understanding of a product or service after watching a video. And this engagement can lead to a significant improvement in your bottom line. Quicksprout goes on to report that a well-made video boosts the likelihood of a purchase by 64%.

In terms of general public relations and effective branding, the eye-catching and attention-retaining nature of video makes it a great way to remind consumers to stay with you, or to come back to you, as a company.

To learn more

Contact a skilled and knowledgeable Bigeye representative today for more information on the current impact and lasting effects of the coronavirus on your marketing campaign. A highly innovative and forward-thinking marketing firm, Bigeye prides itself on its ability to respond quickly to the challenges of a constantly evolving marketplace.

Categories
Creative & Production Marketing/Business Video Production

As we pass over into a new decade, video marketing continues to produce exceptional results for businesses around the world.

In 2020, the overwhelming majority of industry authorities confirm that video marketing remains a key driver of advertising and branding efforts in the United States and around the world.

Now in its sixth year, the annual State of Video Marketing Survey by Wyzowl determined that 85 percent of businesses currently use video as a marketing tool. These results show a 24 percent increase from 2016 when Wyzowl first included this question on its survey.

Additionally, Wyzowl determined that 92 percent of marketers who use video call it “an important part of their marketing strategy.” Only 78 percent of surveyed marketing professionals agreed with this sentiment just five years ago.

Video is popular

Quoting figures from another longstanding annual marketing study by Promo.com, the independent online news source Grit Daily shows that the high value placed on video by marketers is fueled by a ravenous appetite for video among consumers.

Grit Daily reports that, in 2019, 36 percent of the public watched two to five videos per day and nearly half of all people watched more than five videos per day. An astonishing 10 percent said that they watch “too many videos to count.” Summing the situation up, Promo.com CEO Tom More cited booming consumer demand for the flood of video content that businesses are current creating.

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What’s more, this trend is expected to continue into the near future. The digital technology company Cisco projects that global IP video traffic will account for 82 percent of all IP traffic by 2022, up considerably from just 75 percent in 2017. This represents a fourfold rise in total Internet video traffic over a period of five years.

What, exactly, makes video so popular among consumers? Here are just a few reasons for video’s rise to prominence and continuing success in the modern marketplace.

1. Video is versatile  

From traditional commercial spots to informative presentations and “how to” videos, there is nothing that moving pictures can’t do. Consumers turn to the video medium daily for a range of practical and not-so-practical concerns.

2. Video is engaging and easy to digest

It has held true since the Golden Age of Hollywood: when it comes to entertainment and relaxation, motion pictures just can’t be beat! Today, video gives viewers a welcome respite from the excess of textual information that seems to flow endlessly from every online website.

3. Video is accessible

Anyone with Internet access or a wireless data plan can easily get online to watch a video with a single click of the mouse or touch of the screen. And businesses can easily supply video content to their target audiences thanks to incredible advances in video technology, both at the professional and amateur levels.

Video is effective

For all of the reasons listed above and more, businesses are turning to video in increasing numbers. The State of Video Marketing Survey reports that, of the 99 percent of video marketers who will continue using video in 2020, 95 percent plan to increase or maintain their spend. Even more remarkable, among businesses that don’t currently use video, nearly three out of five plan to launch their first video marketing efforts in 2020.


The reason for this is simple. Video boosts your bottom line. 88 percent of video marketers report that video gives them a positive return on investment. This figure is quite striking in light of the fact that only 33 percent felt similarly in 2015.

Examining the effectiveness of video from the consumer’s point of view, Grit Daily reports that more than 60 percent of Internet users visit a publisher’s website after watching a video, confirming that video’s ability to drive online traffic is simply unparalleled. Furthermore, nearly 60 percent of people stated that they “sometimes” remember a brand after viewing a video, and approximately 13 percent of people stated that they “very often” remember brands after viewing a video.

Even better, video skews to a decidedly younger audience demographic, allowing businesses to reach consumers with disposable income who have proven exceedingly difficult to reach using traditional marketing channels and techniques. And thanks to modern digital analytics, the effectiveness of video marketing is amazingly easy to track and quantify.

To learn more

In light of the overwhelming importance of video marketing, wise companies will seek the guidance of a full-service marketing agency with considerable video expertise. Bigeye can answer any questions that you might have about everything from video planning and production to online video distribution and analytics.