Marketing AFTER the Coronavirus

As the coronavirus continues to grip the world, companies must act now to ensure marketing campaigns are able to weather the crisis.

The effects of COVID-19 on business and business marketing

From the plummeting Dow Jones averages that are rocking Wall Street to the forced closures and loss of consumer activity that are devastating Main Street, businesses of all sizes are on shaky ground during the ongoing coronavirus crisis. As social distancing continues to force events to cancel and bring face-to-face interaction to a grinding halt, certain industries have already suffered catastrophic damage. And other industries are bound to follow as factories shut down and companies fall into dormancy.

As they lose customers to the terrible but temporary chaos of COVID-19, business must take care to ensure that these customers ultimately return to them when the crisis is over. This typically means significantly altering, if not entirely redesigning, their marketing efforts with a dual focus on immediate risk management and long-term goals.

Wise companies are already getting ahead of this issue by taking immediate and comprehensive action. Take, for example, the recently launched ad campaign of the fast food giant Chipotle. Like other major restaurant chains, it has rapidly created, produced, and distributed, television and digital video commercials that stress the safety and reliability of take-out and home food delivery.

As you formulate and execute your response to the coronavirus crisis, make sure that you are retooling your marketing campaign to meet the demands of the present and look forward to the opportunities of the future. Here are just a few tips and guidelines to help you bring your business through these uncertain and difficult times.

Managing your marketing efforts to survive the coronavirus

1. Put Safety First

Few industries have faced as much immediate damage from the COVID-19 outbreak as the global tourism industry. This makes the words of the Hospitality Sales and Marketing Association International (HSMAI) all the more urgent as its stresses putting safety first. By stressing customer safety, the HSMAI strives to protect overall company reputation as well as individual guest health. Businesses that do so earn “trust, respect, and loyalty.”

A big part of putting safety first is keeping customers well-informed of relevant coronavirus facts and response protocols, particularly those that may affect your company’s operational processes and/or the goods/services that you offer. When providing this information, it is important to refer to and cite respected authorities such as the Center for Disease Control, the World Health Organization, and the various local public health agencies at work in your area.

Think carefully about the ways in which COVID-19 is likely to impact your specific industry specifically as well as the greater community at large. What value you can provide as an organization to help keep people safe? As you contemplate this question, remember that this crisis is evolving rapidly and will probably continue to do so for the foreseeable future. This means that your commitment to safety will require flexible planning and your marketing plan must adapt to the moment as conditions continue to fluctuate.

2. Assemble Your Crisis Management Team

If your company is exceptionally large or specialized to deal with a specific type of risk, you may already have a dedicated crisis response team in place. Most companies, however, fail to prioritize crisis management and have never even considered developing a valid crisis plan. Well, now is certainly the time to do so.

Gather functional leaders from across your organization under the leadership of its top communications executive or chief executive officer. Other crisis team members to consider for inclusion might be legal counsel, human resources professionals, operations/facility managers, sales/customer service directors, and any leaders in the fields of public relations marketing, and communications. All team member should clearly understand their specific responsibilities and areas of concern.

For smaller companies without a dedicated PR or marketing team, MarTech Advisor contributor Indrajeet Deshpande recommends contracting with a qualified outside agency. In any case, your business should have in-house spokespersons at the ready in case you are approached by any independent media outlet or news publication. These spokespersons must be property trained to faithfully and effectively answer any question that they are asked.

3. Choose the Proper Media Mix

As part of your crisis response and overall marketing plan, you must remember the famous words of Marshall McLuhan: “the medium is the message.” In the wake of the coronavirus crisis, choosing the right media channel for your public outreach is more important than ever. In other words, if you fail to choose the right forms of communication to deliver it, your marketing message will likely fall on deaf ears.

In his March 20 article “Why Companies Turn To Digital Marketing To Survive COVID-19,” Forbes writer Bernard Marr points out that businesses will have to become more and more reliant on digital media channels. “Without wanting to sound too alarmist, he states, “in many cases it will be the deciding factor in whether they make it through the tough times ahead.”

As people continue to practice social distancing, they will connect more than ever via the Internet. This makes leveraging your online marketing capabilities absolutely essential over the comping months. Ensure that your company website and social media pages contain helpful information and present a positive brand image at all times. While emphasizing digital marketing channels that range from banner ads to email newsletters, remember to keep an appropriate amount of traditional media outlets in your media mix.   

4. Practice Careful Media Buying

As part of your media mix planning, don’t fail to consider the supreme importance of cost. If it is to survive the COVID-19 crisis, your business will likely need to implement some fairly austere budgetary restrictions in the short term. Simply put, you will have to use every one of your marketing dollars wisely and make it count.

The Wall Street Journal reports that companies looking to mitigate immediate risk often cut advertising spending first and foremost. “With the coming U.S. presidential election and Summer Olympics, 2020 was expected to be a good year for advertising,” writes WSJ contributor Suzanne Vranica. “Then came the coronavirus.”

Careful media buying will look different from business to business and from industry to industry, but most organizations can benefit from gravitating toward digital media channels, which are not only generally less expensive but more suitable to a market under the ongoing effects of diligent social distancing. To learn what effective media buying can do for your particular company, you may want to contact a qualified marketing agency.

5. Develop Creative Campaigns Driven by Common Sense

In today’s challenging marketing environment, it is more important than ever to find extremely creative ways to keep your brand in front of their customers. Even companies that are temporarily shuttered must plan for a future in which brand positioning will become absolutely essential to survival.

In light of this, place an incredibly high value on unique and striking marketing campaigns that are carefully designed to turn heads. Just make sure that your creative content is properly vetted and above reproach.

In the words of Google’s global marketing vice president for media Joshua Spanier “in the spirit of reassessing campaigns, we’re finding that all kinds of creative elements need scrutiny right now.” As an example, he warns against any use of “slapstick humor” that might come off as tone deaf in the midst of the serious times in which we live. Certain imagery – such as actors using “handshakes, hugs, and high-fives” to interact with one another – may also turn off your existing and potential customers.

6. Employ Key SEO Techniques

Among the other benefits of digital media outreach, search engine optimization (SEO) reigns supreme in light of the COVID-19 outbreak. As quoted in Forbes, 123 Internet Group Chief Executive Officer Scott Jones points to SEO as a key way to reach new audiences in the current market.

As brick-and-mortar shopping becomes increasingly impossible, consumers are turning to ecommerce in numbers that are rising exponentially. SEO can help to ensure that your company appears at or near the top of the list when people search online for the goods and/or services that you provide.

By maximizing your online marketing through SEO, you can also benefit from the practice of geo-targeting. This involves optimizing not only for search terms that relate to your goods/services but for search terms that relate to your location as well. This is a great way to attract consumers from within your state, your city, or even your particular neighborhood.

7. Leverage the Power of Video

In addition to benefiting from the incredible audience targeting power of SEO, digital marketing gives you the versatility to present your message in a range of compelling ways. And, at present, consumers are responding to video messaging in droves.

In fact, the independent authority Quicksprout recently released research showing that consumers report a 74% increase in their overall understanding of a product or service after watching a video. And this engagement can lead to a significant improvement in your bottom line. Quicksprout goes on to report that a well-made video boosts the likelihood of a purchase by 64%.

In terms of general public relations and effective branding, the eye-catching and attention-retaining nature of video makes it a great way to remind consumers to stay with you, or to come back to you, as a company.

To learn more

Contact a skilled and knowledgeable Bigeye representative today for more information on the current impact and lasting effects of the coronavirus on your marketing campaign. A highly innovative and forward-thinking marketing firm, Bigeye prides itself on its ability to respond quickly to the challenges of a constantly evolving marketplace.

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Out of Home Advertising

Heather Osburn and Jarrod Glick from Outfront Media discuss why out of home continues to see market growth compared to other traditional channels on IN CLEAR FOCUS.

In Clear Focus this week: out of home advertising. Industry experts Heather Osburn and Jarrod Glick from Outfront Media share their observations about the reasons why out of home continues to see market growth compared to other traditional channels. We learn how digital technology connects out of home boards with consumers’ smartphone screens, and hear how an art director’s experience with dating apps inspired a much-loved campaign for an Orlando animal shelter.

In Clear Focus: Out of Home Advertising

In Clear Focus this week: out of home advertising. Industry experts Heather Osburn and Jarrod Glick from Outfront Media share their observations about the reasons why out of home continues to see market growth compared to other traditional channels.

Episode Transcript

Adrian Tennant: You’re listening to IN CLEAR FOCUS, a unique perspective on the business of advertising produced weekly by Bigeye. Hello. I’m your host Adrian Tennant, VP of insights at Bigeye, an audience-focused, creative-driven, full-service advertising agency. Bigeye is based in Orlando, Florida, but serves clients across the United States and beyond. Thank you for choosing to spend time with us today. In today’s show, we’re focused on out of home or OOH advertising. Out of home is also known as outdoor advertising, out of home media or simply outdoor media. So let’s start with a definition. Out of home advertising typically reaches consumers when they’re on the go, in public places, in transit, waiting, or in commercial locations such as shopping centers. There are various out of home advertising formats, but probably the best known are billboards. According to the Out of Home Advertising Association of America, the industry’s trade association, this type of advertising can trace its lineage right back to the earliest civilizations. Going back thousands of years, the Egyptians employed tall stone obelisks to publicize laws and treaties, definitely outdoor media! In 1450 Johannes Gutenberg invented movable type printing in Germany, which led to advertising in the form of the handbill. The lithographic process was perfected in 1796 also in Germany by Alois Senefelder, which in turn gave rise to the illustrated poster. In 1835 the first large format posters appeared in New York advertising circuses and the first billboard was leased in 1867. Advertising has certainly changed over the centuries, but out of home is still a very prominent format for commercial communications today. If you live in a major metro area, you can see that many billboards are now like massive TV screens displaying messages that change frequently. Digital technology has also had an impact on the ways that billboards and other out of home can interact with consumer smartphones and other smart devices via Wifi and Bluetooth. Today it’s my pleasure to welcome two guests that live and breathe this type of media. We’re joined in the studio today by Heather Osborn, marketing manager at Outfront Media based in Orlando and Jarrod Glick, art director also with Outfront Media. Welcome to you both. Glad to have you here.

Heather Osburn: Thank you so much.

Jarrod Glick: Thanks for having us.

Adrian Tennant: Could you tell us a little about your roles with Outfront Media? Let’s start with you, Heather.

Heather Osburn: Hi, I’m the local marketing manager here in the Orlando market. I market Outfront Media on a local and sometimes regional and national level promoting our larger than life canvases, promoting our technology, our location, ACE platform, and creativity.

Adrian Tennant: Excellent. Jarrod?

Jarrod Glick: I’m the Art Director for Outfront Studios in the Orlando market as well and my job is pretty much to work on campaigns from concept to completion.

Adrian Tennant: So I understand that locally, Outfront Media reaches 98% of the market every week. I guess that most people are probably very familiar with billboards, but what other formats does out of home cover?

Heather Osburn: out of home is any canvas that exists outside of your home. So correct, digital and static billboards, but out of home also includes advertising within transit, like subway, commuter rail, and buses, walls. We have some beautiful walls in the state of Florida down in Miami, over a hundred feet high, bus shelters, airports, lifestyle centers, bike share, iconic locations like Times square or Sunset Boulevard, and we also consider mobile to be out of home at this point. So 68% of mobile use is done on the go. There’s a confluence between out of home screens, these giant canvases you see when you’re out and about and the screen that you hold in your hand.

Adrian Tennant: Now, traditional channels such as broadcast TV, radio, newspapers, and magazines are either static or actually declining in terms of the revenues that they attract from advertisers, yet out of home continues to see market growth. Why do you think that is?

Heather Osburn: Well, to start, our audience is growing. People are spending more time than ever outside their home, migrating to cities. This increases opportunities to connect brands with audiences when and where it matters most. Outfront is investing in the future, which means investment in technology. We’re deploying dynamic digital at scale and providing new creative opportunities. And in a digitally saturated world, there is new value placed on these giant in real life canvases. They’re trustworthy, impactful, and brand building. And these ads aren’t skippable but they’re also not intrusive in a way some digital advertising can be.

Adrian Tennant: Are there rules or regulations specifically covering what can or can’t be advertised out of home?

Heather Osburn: Yes, there are restrictions on outdoor advertising of certain products, services, and content and they may be imposed at the federal, state and local level. Some regulations as well as contracts with landlords, municipalities, and transit franchise partners. I mean the company has an internal copy approval policy to where the company reserves the right to reject copy or remove copy in certain circumstances. And as far as those rules and restrictions I mentioned at first, a good example of that might be not allowing an alcohol advertiser within so many feet of a school, something like that.

Adrian Tennant: Okay. So who regulates the industry?

Heather Osburn: We have multiple industry organizations that set best practice regulations including the Out of Home Advertising Association of America, also known as OAAA and Geopath, who provides ratings for out of home advertising via audience location, measurement insights, and marketing research innovation.

Adrian Tennant: I’ve lived here a while. So Outfront Media was previously known as CBS outdoor. What prompted the change of name?

Heather Osburn: So, right. We were previously under the CBS umbrella and in late 2014 Outfront split from CBS and became its own standalone company. The company went public as a wholly independent company, traded under the stock symbol, OUT. The name change to Outfront captured our identity and focused on innovative technology and creativity for our clients to take business to the next level.

Adrian Tennant: Alright. I mentioned in the introduction that out of home has become more digital. What does the application of technology in outdoor media mean for advertisers?

Heather Osburn: These are great advancements that allow for more opportunity in regard to a digital bulletin this can be as simple as day-parting your campaign. For example, a restaurant would have the ability to tease a breakfast or a lunch special to commuters making their way into work in the morning and then dinner options as they head home in the evening. At this point, even a static canvas is digitally enabled due to mobile, out of home being the best primer for all things digital, including social, mobile and search. We have about one in four Americans posting and an out of home ad to Instagram and massive digital deployment, which means more screens, more creative capabilities for advertisers, including dynamic campaigns with new sets of data feeds. We have these wonderful things called live boards in some of our bigger cities in New York and Miami and they can be used independently or they can be used together. So this is wonderful technology from a digital perspective where some of them are set up like triptychs and you can have motion video working across all three together. They can run independently, they can switch back and forth from that. They’re targeting people in these transit locations where they’re a captive audience. These advertisers are making the right choice as to who they’re trying to target and when they’re trying to target them.

Adrian Tennant: I mean audiences are a very significant part of our focus here at Bigeye but creative is super important. So, Jarrod, you’re the art director, can you describe some of the most effective or impactful examples of work that you’ve created with Outfront Media? I spend a lot of time on I-4 traveling between Orlando and the attractions area. You better talk to me about those rockets that I see by ChampionGate every day.

Jarrod Glick: That’s one of my favorite jobs I’ve worked on since I started with the Outfront Studios. That was about five months from concept to execution. The AE and I met with Visit Space Coast and they had put out a survey that asks one really simple question and that was how did you hear about us? And when 34% of the people responded, “We saw your billboards,” they knew it was time to invest a little bit more in out of home, so we decided we didn’t want to just create a billboard for them. We wanted to create a landmark. So we have this… It’s almost hard to describe. It’s a 30-foot rocket, which is a styrofoam prop. It’s built out of foam and steel. It has actual LED lights in the bottom that light up at night for the boosters. And I guess our goal for this was to… We wanted people to not say, “Hey, take the exit at ChampionsGate.” We want them to now say, “Take the exit at that big rocket.” 

Adrian Tennant: Jarrod, I understand the client for that project is The Space Coast Office of Tourism, but I’m kind of intrigued, how did you get that rocket in place?

Jarrod Glick: This was just an amazing collaboration between our creative team, our operations department, which were just incredible. They spent so much time measuring and measuring. We didn’t just measure twice. We measured a hundred times. They were in direct communications with this incredible prop manufacturer out of Canada and it just started with CAD drawings all the way… My sketch, which was horrible, I’m not going to lie, to some amazing card drawings to client approval and then literally down to the most micro portion of these billboards that you can imagine. They came to us one day and said, “We don’t think it’s going to work.” There was a 16th of an inch under one screw that they said would eventually start… The whole thing would start leaning forward. So we just kept adjusting and adjusting. And then otherwise… My favorite part of this was once it was done and it was approved and they had it on the truck and it was coming from Toronto and it got held up in customs. And I love this story because it literally looked like four missiles on the back of an 18-wheeler and they drove it in. It was in Toronto, I guess coming into the United States and they pulled it over. They held the driver for about 12 hours and we had to x-ray him. I love that that happened because I can tell that story.

Adrian Tennant: Super realistic looking and I can attest to that if you’re ever driving on I-4 from Tampa, so traveling eastbound and you are at Champion’s Gate, you will see this massive rocket and its boosters on a billboard, three dimensional, very arresting. The traffic’s usually pretty slow through there, so you get plenty of opportunities to look at it and enjoy it. So talking of which, since we are talking about spending a lot of time in static traffic on I-4, you’re currently running a campaign for Orange County Animal Services, I can only describe it as kind of like the concept of something like online dating for pets. What was the insight that sort of inspired that creative direction?

Jarrod Glick: This one has been… It’s a very personal one to me. We’ve been working on this for quite a few months now and when Orange County Animal Services came to us and asked for a billboard, just letting people know that they were out there, we did our research and when we learned that they have… That they rescue 51 animals a day every single day of the year on average. We knew we wanted to go a little bigger than just a static billboard. So they have these amazing… This great photographer on staff that takes these very personal, beautiful photos that really capture the attention, that really captures each one of these animals. And honestly, not that long ago I was online dating and I had all these photos of me and I’m picking the right photograph and I’m trying to write the right copy. So I thought these guys should have that… Sort of that same advantage to really speak to their audience.

Adrian Tennant: Right. I love it. I have to say as I’m often in static traffic. I appreciate the fact that those billboards are changing out and the messaging is different every day. That I really enjoy it.

Jarrod Glick: To that, I keep thinking we’re going to run out of ideas and we have written, I think 40 of them now, but we have this… It’s not just me doing this. I have a team of probably about eight to 10 designers. We brainstorm once a week. I keep thinking eventually we’ll just be able to go back and run some of the old ones, but we haven’t had to yet. Like they just they… We crack up we have a great time and it’s my favorite part of the job.

Adrian Tennant: Right. And of course, for the listeners, we’re going to provide links to some of these examples so you can see these for yourselves. So Heather, what excites you most about out of home advertising?

Heather Osburn: First of all, let me tell you, when you were saying static, you’re in a lot of static traffic, that’s actually what we call dwell time. So that’s allowing you to see those out of home messages while you’re in traffic, enjoying this out of home messages. What excites me most about out of home, 2019 has been a really amazing year for out of home. We are finally getting the respect the medium has deserved. There was a nice write-up on AdAge, we’re part of the 2019 predictions and what really excites me the most are the creative opportunities that come with out of home. Pretty much anything that you can think of we can make happen. 

Adrian Tennant: So Jarrod, what excites you the most?

Jarrod Glick: You know, we have some really cool stuff going on right now. We have a bus shelter that has a breathing man for Netflix’s Altered Carbon. It’s a little bit creepy. It’s kind of looks like a guy is sort of in a bag and as you’re just standing there it starts to breathe really fast gives you a bit of a fright. And then we have built this seven-story Amazon Echo in Times Square, which is the largest prop ever built in Times Square. It’s so realistic all the way to the little blue lights that circle around the top. Amazon leaned on our communications director to handle the PR for this which secured about 600 million impressions.

Adrian Tennant: Wow. That’s a lot.

Heather Osburn: It’s very exciting for us and exciting time for brands.

Adrian Tennant: So what does the future of out of home look like? What innovations do you see coming?

Heather Osburn: Many of them are already here. We have integration with augmented reality and social influencer to more precise audience targeting and we expect those to grow. Jarrod, from a creative standpoint…

Jarrod Glick: I have seen some really cool stuff with the augmented reality. We have these giant canvases out of the world. We have these small screens in our pockets and it’s just such a fun way to put them together. We’ve done some really cool stuff with Dogology, with Hims, I believe was kind of a fun campaign that we did in Times Square. So I’m really excited about the AR stuff coming down.

Adrian Tennant: So for anyone listening that wants to learn more about the creative possibilities out of home advertising offers, what resources can you recommend?

Jarrod Glick: You can check out our work at Outfront Studios on Instagram and we also have an Outfront Studios Behance page as well.

Adrian Tennant: Perfect. Well, it’s been a real pleasure. Some of the things that stood out to me from our conversation. Today’s out of home advertising can be really creative in concept and execution. The digital boards offer the ability to day-part with dynamic creative and integrate external data sources such as local weather or traffic information. I loved the story about the physical three-dimensional rocket advertising the Space Coast because it illustrates how an advertisement can become something of an iconic landmark. And of course, since Bigeye is an audience-focused agency, it’s interesting to learn how insights can fuel the creative process for out of home and how consumer behaviors can be tapped to marry Outfront Media physical boards with a mobile experience. So thank you to our guests, Heather Osbourn, marketing manager and Jarrod Glick, art director both with Outfront Media here in Orlando. If you would like to learn more about the history of out of home advertising, you might want to check out a video available on YouTube called The Past is Prologue filmed at Duke University and featuring a lot of visual examples as well as new interactive applications. We’ll include a link in this episode’s transcript. You’ve been listening to IN CLEAR FOCUS, a unique perspective on the business of advertising produced by Bigeye. If you have questions or comments about the content of today’s show, please email us at info@bigeyeagency.com and if you have ideas for topics that you’d like us to cover, please let us know. To ensure you don’t miss an episode, subscribe to IN CLEAR FOCUS on Apple Podcasts, Google Podcasts, Spotify, SoundCloud, or your favorite podcast player. And if you like what we’re doing, please rate the show and leave a review. It really helps. You’ll also find a transcript on today’s show on our website at bigeyeagency.com under insights. For IN CLEAR FOCUS, I’ve been your host, Adrian Tennant. Thank you for listening and until next week, goodbye.

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Apartment Marketing Solutions Through Programmatic Media Buying

Apartment complex owners who want to cut their marketing budget while strategically targeting their advertising are turning to programmatic media buying.

Programmatic Media Buying Explained

Do you remember how difficult comparative shopping and informational research used to be before the Internet? If so, you certainly know the incredible value of software algorithms and data analysis.

In short, when you search for something online, you are letting state-of-the-art technology do most of the work for you, thereby making your search far easier, faster, and more efficient. Online searches can also help you focus your efforts in the most fruitful areas and save you a tremendous amount of money.

Programmatic media buying works much the same way in the world of Internet advertising. While traditional manual methods of purchasing online ads is both time-consuming and labor intensive, programmatic media buying employs automated processes to executive targeted purchases across a wide spectrum of digital channels that include desktop/laptop, tablet, mobile, connected TV, and outdoor digital media formats.

Programmatic media buying involves the use of a particular type of software called a demand-side platform (DSP), which allows agencies and advertisers to buy media inventory across a multiple channels. Because the automated DSP purchasing process is so fast, it can sort through incredibly large amounts of digital advertising options to target the exact right consumer at precisely the right time.

Through a DSP, marketers can also buy media inventory at an exceptionally good price. This is because programmatic media buying works through automated platforms that employ cost effective processes such as real-time bidding (RTB). Also called “open auction,” RTB sells media inventory to the highest bidder, allowing marketers to target the most viable consumers at rates that are often far below average market value.

The Popularity of Programmatic Media Buying

Considering the tremendous amount of work and lack of efficiency that go hand in hand with the traditional media buying process, more and more agencies and advertisers are benefiting from the speed, ease, and cost-effective benefits of programmatic media buying. In fact, trusted industry news outlets that range from Ad Age to  eMarketer have identified programmatic media buying as an essential component in the future of marketing.

In fact, eMarketing projects a considerable increase in programmatic media buying over the next year alone. According to this research, roughly 58 percent of live video and video-on-demand ad spending occurred as a result of programmatic media buying processes in 2019. By 2020, however, this figure will jump to approximately 80 percent.

Programmatic Media Buying for Apartment Marketing

As the number of advertisers using programmatic media buying continues to rise, companies across a wide range of business sectors and markets must leverage the benefits of this technology if they wish to remain competitive.

The unique characteristics of apartment marketing make programmatic media buying particularly valuable within this industry. In particular, apartment marketers stand to benefit from the highly targeted nature of programmatic media buying.

Since only a small percentage of the general public will be interested in renting any specific apartment unit at any specific time, multifamily residential marketers absolutely love programmatic media buying’s ability to reach out to an exact audience base that is severely restricted according to geography (where a prospective renter lives) and demographics (age, gender, income, etc.).  Programmatic media buying can even target digital media users according to their unique personal interests and daily behaviors.

Using a Qualified Marketing Agency for Your Programmatic Media Buying

A July 16 article by the independent news outlet Target Marketing has determined that nearly 47 percent of advertisers are now performing programmatic media buying in-house. However, article author Lina Lugova recommends that advertisers coordinate their programmatic media buying through a qualified and specialized marketing agency for a number of important reasons.

In particular, forward-thinking marketing agencies that were able to predict the tremendous value of programmatic media buying have employed the best and brightest of industry professionals with a depth programmatic skill, knowledge, and experience. These agencies are also well connected with multiple leading online traffic platforms and resources, enabling them to negotiate the absolute best prices for media inventory.

Contact Bigeye Today

Want to learn more about programmatic media buying and the apartment marketing solutions that it provides? An agency that has earned a widespread reputation for innovative thinking, Bigeye specializes in leveraging state-of-the-art technology to boost your bottom line. A skilled and knowledgeable Bigeye representative is standing by to explain how programmatic media buying can set you apart from your closest competitors.

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Next-Gen TV Trends and How They Can Impact Your Brand.

Next gen TV, also known as ATSC 3.0, is redefining traditional broadcast TV by breathing new life into the aging medium.

So now we answer the first question, what is ATSC 3.0? It’s the update that broadcast TV has been severely lacking. This new system will leverage current technologies to enhance picture, sound, framerate, and overall range of the medium without losing a moment of your favorite shows. ATSC 3.0 technology enhances everything about broadcast to bring it into the digital age. This will reinvigorate traditional TV, and dramatically increase its value as an advertising medium.

What will Change

The short answer? Everything. But let’s start with picture. The current—let’s call it classic, broadcast system caps out at 1080p. Next gen TV will span all the way to 4K! Making the new ATSC standard an HDTV over the air experience. Raising the quality of the experience without adding cost, the ATSC 3.0 system will drive conversion like never before.

Furthermore, next gen TV is designed to be an ever-evolving technology. Building on the concept of technological adaption, ATSC 3.0 is designed for easy integration as new technologies develop. This way, broadcast television will not fall behind as time passes. Allowing room for future growth is an incredible capability for any technology in this day and age. This system will entice users who want to get the best service over time without paying to switch hardware or service providers as technologies evolve.

This broadcast method will also have a stronger, wider range. Meaning that every user will receive more channels in higher quality without the need for a large antenna. The system will even allow mobile devices to access broadcast shows. By building in capabilities across devices, broadcast TV is broadening its scope and making itself a far more advantageous advertising tool.

The Impact

Next gen TV enables stronger geo-targeting capabilities than cable or satellite TV. As over-the-air TV is intrinsically contained in a specific geographic area, it is a medium that lends itself to area-specific messaging. This makes next gen TV the perfect platform for local businesses such as community banks, mom-and-pop shops, and more to reach their target market without breaking the bank.

How it Works

This system is able to achieve its unique capabilities by connecting on more than one front. The classic broadcast system is accessed simply by an antenna while the next gen TV system uses both an antenna and a wi-fi connection to strengthen the quality and broaden the service range; This is also what allows it to be accessed across devices.

Not only is ATSC 3.0 perfect for geo-targeting, but by enabling tracking as well as use across devices it presents as both a traditional and digital media. With next gen TV, experienced advertisers can reach their audience on a whole new level.

The Takeaway

Broadcast TV is getting a much-needed facelift that will skyrocket its importance both as a service and as an advertising medium. Paying attention to this change now will open up avenues for effective, low-cost campaign strategies that will reach the right people, at the right time, for the right price.

When you’re ready to enhance your advertising strategy reach out to our innovative channel experts today!

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Understanding the Intricacies of Rebranding: Slack’s Logo Refresh

Rebranding an existing brand is no easy feat – especially with a widespread communication tool – jump into our breakdown of Slack’s new logo refresh.

Slack is a corporate collaboration interface. It’s been incredibly successful, growing into an $8 billion company with 8 million daily users in just over 5 years, and now it’s going public. To be more appealing to prospective investors they’ve rebranded, becoming more buttoned-up, sophisticated, and easy to scale. As a marketing research agency, we’re diving into Slack’s rebrand to learn more about these changes, why they were made, and discuss whether we think these changes will be successful… or not.

Let’s start with the practical

Slack’s original design was a colorful hashtag. Sounds pretty simple, but it’s not. Creative services have to scale and apply this logo all over collateral and in its upcoming IPO. Going public means more applications and rapid growth. According to Slack’s blog, the hashtag is made up of 11 different colors and must be placed at exactly 18 degrees off center. If any shading is done incorrectly or it’s placed on a background that isn’t just the right tint of white…well then the whole thing will simply look wrong. That alone is enough to drive any digital marketing agency crazy, but throw in the fact that rapid growth means more differentiated collateral, and it’s more than enough to warrant revisiting the logo.

Using Pentagram as their marketing strategy agency, Slack is repositioning the brand from a fun, playful hashtag to a youthful adult brand. Keeping the logo bright and colorful, they’ve remained young, but moving to a more solid, static, and upright logo does age the brand a bit. To bring back in the hashtag’s lighthearted and lively energy, Slack’s branding agency added what they call “droplets” to mimic the movement and tilted alignment of the original logo.

The difficulty of rebranding

Moving away from the execution, there’s the fact that it’s difficult to rebrand a well-established, public company. Looking to the future, how would an 11-color hashtag age? 10 years from now, would it be an appealing logo? Our web design company is leaning on the side of no. The hashtag is a popular symbol right now, but as time goes on, trends fade. Objectively, a hashtag is not all that aesthetically compelling and the transparency levels throughout this logo can make the whole thing appear too soft.

An important angle to look at is recognition. The new logo is not all that similar to the hashtag. When put right next to each other, it’s easy to understand the progression… but apart? These “droplets” and “lozenges” don’t exactly scream Slack, which is why timing is everything. Yes, Slack is an established brand, but being released in August of 2013, it’s only around 5 years old. As a young brand, in more ways than one, this rebrand is perfectly timed: before going public, where they’d need shareholder approval and after achieving a solid consumer base.  

Building a brand foundation

When it comes to branding, it’s not just the symbolism, scalability, and awareness that needs to be considered—there’s also application. Branding needs to be a solid foundation for any company across platforms. As a successful multi-platform media buying agency, we like to explore the implications of redesign across media and devices. A static, non-transparent logo that can be applied on any background is far more effective. The old hashtag could only be posted certain ways on specific collateral due to its incredibly complicated execution, which limits the brand just when it’s about to grow exponentially. This new logo will drive brand awareness and recognition rapidly with the upcoming IPO.

The application applies to more than collateral and static postings. A logo should be dynamic, drawing attention at every single touchpoint. Let’s start with social media marketing services. On every social media platform, your profile has a picture. As far as business pages go, more often than not the logo becomes the profile picture. With how particularly the hashtag has to be placed, this new, much more dynamic logo would make building social pages so much easier.

Building out a video and social, influencers can be indispensable when assisting a rapidly growing brand to extend their reach. From what we’ve seen with our own influencer marketing agency, having the right people, in the right place, saying the right things can make or break your brand growth. As far as this aspect goes, the new branding is definitely the right choice. As mentioned before, the old logo is not easy to post anywhere, and influencers post using your brand aesthetics. The easier your logo, colors, and style are to apply, the more effective your influencers will be.

Mass communications

With the knowledge, we have from our own PR & media relations agency we know that the final PR posts are often not done by the company that has the announcement. This means that the company that is finalizing the post is the one that places the creative. This brings back in the hoops that an agency has to jump through to effectively apply the hashtag logo, the new logo streamlines the communications cycle to get Slack’s brand out there rapidly.

The takeaway

This new branding is a smart move that builds up Slack for long-term sustainability. When it comes to the application of logos, this new design makes life easier on almost all counts. The hashtag lends itself better to placement and collateral creation. This symbol made up of “droplets” and “lozenges” create a mark that is engaging, strong, and unique. Armin Vit from Brand New said it best in his review entitled “Hash it Out”, “It [the new logo] captures the premise of the platform in a more interpretive way than the literal hashtag and, again, it’s simply a good-looking mark.” As far as changing an established, well-recognized brand goes, now is the best time to do it. Once Slack goes public later this year, huge changes like rebranding would have to be approved by the shareholders. Also, this IPO should signify rapid growth, and after there’s widespread recognition for Slack’s logo changing it becomes a less appealing move. Lastly, Slack is young, just over 5 years old, so this redesign won’t hurt its standing much. In planning for widespread branding that lasts, this redesign is the right choice.

The Secret to Brand Placement? Location, Location, Location.

It’s imperative to place your brand in the proper locations to reach the right people, in the right place, at the right time through a media buying agency.

What does selling real estate and using media to sell your brand have in common? It’s all about one thing: Location, location, location. You don’t have to work for a top media buying agency to understand that context is critical when it comes to brand placement.
If you need evidence of the importance of location, look no further than this year’s Super Bowl — where one global beverage giant is preparing to go all in to maximize the effects of its advertising campaign.

Anheuser Busch’s massive Super Bowl bet

The Super Bowl is the most significant betting event of the year. It’s estimated that Americans bet nearly $5 billion on the game annually. Global beer giant Anheuser-Busch is making its own massive wager on this year’s Super Bowl, planning one of the largest ever media buys.

The brewer announced it has purchased five-and-one-half minutes’ worth of airtime, during which it will show commercials for five of its brands and seven of its products. That’s an impressive outlay, given that the average cost of a 30-second spot during the Super Bowl has risen to roughly $5 million. The Super Bowl, in fact, is so important to brands and the advertising industry that it represents 2.5% of all network broadcast advertising for an entire year.

Anheuser-Busch’s Super Bowl advertising expenditure will be roughly 30% higher in 2019 than in previous years. The company believes the increase is justified due to the extraordinary nature of the event; the Super Bowl regularly draws more than 100 million viewers in the United States.

The Super Bowl…of ads

For advertisers, however, huge viewership is only part of the equation. The Super Bowl, in recent years, has become more than a football championship; it’s also a showcase for the ad industry’s very best work. Super Bowl commercials have become near-compulsory viewing for many Americans, as brands save their most compelling and engaging creative work for Super Bowl Sunday. The high quality of Super Bowl ads has made the event perhaps the only occasion where people are actually eager to watch advertising.

Anheuser-Busch knows this. The company’s U.S. CMO, Marcel Marcondes, recently told Adweek that  “attention is the new currency and (the) Super Bowl is such a unique moment in culture when people are paying attention, watching TV and more than that, they are willing and looking forward to watching TV commercials. So for that reason, we decided to bet big.”

In other words, it’s all about location strategy: Reaching the right people, in the right place, at the right time, and when they are in the right frame of mind — all accomplished through utilizing a smart media buying agency.

Why location is critical for brands

Anheuser-Busch is wisely betting that the benefits of Super Bowl advertising — and the singular nature of the event — will justify their $50 million ad spend. Yet few businesses, of course, have the resources to buy even the shortest Super Bowl ad.

That doesn’t matter, however, as virtually any enterprise can reap the advantages of brand placement in the proper media locations. Even if you scale down from the Super Bowl to advertising on a local network affiliate, the principle remains the same: Find the location, time, and context where viewers or listeners overlap with your customers or audience.

If you don’t have media buying experience, that might seem like a tall order. However, a high-quality media buying agency can partner with businesses to precisely identify and plan the best possible media locations for ad spending.

The takeaway

At BIGEYE, we specialize in helping businesses connect with audiences through compelling campaigns and finely targeted media buying. If you’d like to derive maximum value from your next media campaign, we urge you to reach out to us today.