Why Digital Marketing Drives Revenue in the Multi-Family Industry

Don’t let your multi-family digital marketing strategy become stagnant, now is your chance to extend them beyond the walls of your complex.

The multi-family industry has long used traditional advertising and marketing approaches to drive revenue through local TV, brochures, etc. Yet as the industry changes to adapt to larger societal changes, these legacy approaches need to play a more complementary role. Today, multi-family digital marketing supported by data-driven insights is the best way to reach audiences and create sustainable revenue.

How multi-family digital marketing helps cultivate leads and meet occupancy goals

What’s driving the multi-family space’s foray into data-powered digital marketing? According to some industry observers, digital marketing is essential in order to help resolve several entrenched business problems. These include diagnosing underperforming properties, identifying gaps in lead management and merchandising specific product types (such as floor plans and unit sizes) on demand.

By integrating data analytics into their approach, multifamily operators are able to gain the insight they need to convert leads more effectively and identify inefficiencies and opportunities within specific properties. Decisions supported by real-time data can help managers increase yield and minimize lost opportunities.

So how are multi-family operators incorporating these strategies? By mastering the fundamentals: High-quality lead generation, a robust online presence (great UX, compelling content, and tools such as online chatbots) lead forms, and contact centers.

Other key developments

Multi-family digital marketing tactics need to extend beyond lead management and well-designed websites. Marketers in this space should also give due consideration to the following:

  • Consumer search preferences are evolving. Multifamily operators must stay current on SEO best practices in order to ensure visibility when prospective customers search for properties within their area. This is especially true given the impact of Google Places on organic search placement.
  • Internet Lead Management (ILM) analytics can help property managers gain deeper insight into the lifecycle of a lead and how various channels are performing. ILM analytics can also provide a window into performance on the agent level, as communication can be analyzed to determine what prospects are responding to and what they aren’t. Analytics can also shine a light on whether there is a problem within the lead management process, or the sales process.
  • Data-driven insights can also help optimize revenue management. Property managers can identify upcoming occupancy problems and make adjustments to ensure that rates remain stable. Those adjustments may include ramping up an existing marketing campaign to get additional prospects in the sales pipeline, or hitting pause on a campaign if long-term occupancy projections are higher than previously thought. Property managers can also use digital tools to introduce dynamic pricing, optimizing revenue based on shorter-term demand fluctuations.

The takeaway

The multi-family property space is quickly modernizing its marketing approach, shifting from traditional TV ads and brochures to sophisticated, data-driven digital marketing. This approach is paying significant dividends in terms of creating more leads, optimizing lead management, and improving revenue management practices.

At BIGEYE, we’re experts in multifamily digital marketing — and we’d design a campaign that increases your leads and boosts your bottom line. Contact us today to learn what a top multifamily digital marketing agency can do for you.

What Cheap Coffee, Stolen Grease, and Great Explainer Videos Have in Common

Take a sip of the $5 subscription coffee from Burger King and realize the possibilities that could be opened if you used a motion graphics design company.

Generating compelling marketing concepts is any creative agency’s meat and potatoes. However, even after you’ve had a creative epiphany, you still need to figure out the best way to spread your message. For many brands, that means a well-executed explainer video created by a top motion graphics design company.
For inspiration, look no further than Burger King.

A whopper of an idea

Burger King’s been all over the news in recent weeks. First, a Virginia man was caught using a siphon and a 1,600 gallon tank to steal massive amounts of used Whopper grease from his local Burger King franchises.

This viral crime occurred just days after Burger King debuted its Impossible Whopper, a plant-based burger that has drawn national acclaim for its uncanny similarity to beef.

Yet for those in the marketing world, a third recent story proved even more interesting: Burger King’s first foray into subscription coffee.

As any venture capitalist would tell you, subscription plays are sizzling at the moment. Name a product category, and there are multiple brands ready to deliver their take on it for a monthly fee.

Burger King capitalized on this trend by announcing a new promotion that allows anyone to purchase a month-long subscription to Burger King coffee for the price of one Starbucks latte ($5).

There were, of course, some exclusions: Only one coffee per day, and no iced coffee, specialty coffee or other fancy java concoctions. Strictly black coffee with cream and sugar.

Despite these limitations, the campaign garnered plenty of notice, including national media coverage and lots of social media buzz. That’s hardly surprising, given the burger purveyor’s reputation for being a savvy social media operator — and a skilled creator of slightly salty explainer videos made by their motion graphics design company.

Double espresso shots fired

Burger King’s clever take on the subscription model was supported by an explainer video distributed across the company’s social media accounts. The video gave viewers step by step instructions for signing up for $5 coffee, delivered over a blurting synth line punctuated with retro handclaps.

The video did an excellent job illustrating the ease by which consumers can earn discounted coffee — download an app, sign up, click a button to redeem and head to your local Burger King. The explainer video sealed the deal by taking a couple of pointed shots at Starbucks (“you don’t have to speak Italian to order BK coffee” and “we won’t misspell your name”).”

By creating this explainer video, Burger King accomplished a few important things: It explained the campaign’s value proposition (a month of coffee for less than a latte), it drove more signups for the BK app (driving digital engagement) and it entertained its target audience while calling out a rival.

BK coffee might not be bold — but their marketing strategy & motion graphics design company certainly is.

Looking for a great motion graphic design company? Then “have it your way”

At BIGEYE, we believe that stellar motion graphic design can play a critical role in supporting your marketing campaign’s goals. If you’re looking to jumpstart your brand strategy efforts, we’d love to take you out for coffee and a conversation. Give us a holler when your ready!

How Can Small Banks Compete Against Large Banks? Supercharged SEO

Supercharge your SEO services and launch your community bank into the future with these key digital marketing strategies and concepts.

The banking industry has been consolidating for 30 years, dropping from 14,000 banks in 1985 to fewer than 5,000 today. With smaller players being swallowed by industry heavyweights, it’s natural for community banks to wonder how well they can compete against national lenders. Fortunately, there’s one simple tactic that can help even the playing field: Well-executed SEO services grounded in a deep understanding of local buyers.

How community banks can gain an SEO edge

Community banks are, at their core, local businesses. While they might not be capitalized at the level of the big banks, they can instead compete on responsiveness and understanding of the local market.

A local SEO strategy also pays dividends. Banks should give each of their local branches a dedicated web page rather than having each branch listed through a simple location finder. These pages should include information about each branch and its neighborhood and should be optimized for SEO. This means taking commonly searched phrases relating to banking in that area and incorporating them into the body and metadata of branch pages.

The power of the public’s endorsement

Adding customer reviews for each local branch to individual pages is also a smart tactic. Reviews play a critical role in establishing credibility and are a key cog in the conversion process.

This also extends to external entities such as Yelp! and other directories. Establishing a presence on these outside sites does more than allowing you to bump your online review count. Sites such as Yelp! validate your bank’s address, phone number, and name with Google’s search algorithm, giving your site a rankings boost. Linking with high authority publishers is also key. Inbound links coming from high authority publishers is perhaps the most consistently effective tactic in the SEO playbook.

Staying on top of local search terms

It’s also critical to give extensive thought to the kind of questions prospective customers are searching for in your region — everything from “how to open a checking account” to “nearest bank to me.”

These are the kind of questions for which community banks want to rank, so it’s important that they are addressed somewhere within your online presence. You can address them both on your sites and within the content you publish.

Stressing your competitive advantages

Community banks should play to their strengths when marketing. Larger banks tend to be viewed as faceless monoliths who treat their customers like a number on a spreadsheet. Community banks, on the other hand, are in a position to establish personal relationships by properly utilizing SEO services.

This may not affect whether a customer qualifies for a loan, but it does impact how customers feel about their experience. Community banks should underline the closer, more responsive nature of their relationships with customers in their marketing messages.

The takeaway

Small banks can neutralize the advantages of larger competitors by highlighting the benefits of a more personal approach and pursuing a smart SEO strategy. If you’d like to hear more about the impact of high-level SEO services, reach out to our banking experts today.

How Chatbot Observations Enhance a Full-Service Advertising Agency

Chatbots are little computer programs designed to engage in lifelike, real-time conversation with humans, typically on a company’s website or on social media platforms. If you spend any time shopping on the web, you’ve probably chatted with a bot, whether you knew you were or not.

With ongoing advancements in artificial intelligence (AI), the chatbots’ “people skills” are getting pretty impressive. That’s why more companies are starting to take advantage of them to beef up their “human” workforce without actually adding any humans. Businesses are getting a big boost in productivity by letting chatbots handle initial interactions with prospects and customers. In fact, according to a study by Oracle, 80% of marketing and sales leaders say their organizations already use chatbots or will by 2020, making a partnership with a full-service advertising agency more valuable.

As a digital marketing agency that helps companies grow sales by attracting more visitors to their website, we’re thrilled about the power of chatbots to enhance the customer experience. And, we see huge potential for human/AI interactions from our work with clients in providing voice engineering services.

In efforts to emphasize the increasing implementation of chatbots, here are a number of ways that chatbots are changing the marketing and sales landscape:

24/7/365 availability and prompt answers

Chatbots don’t sleep, don’t need breaks, and don’t take vacations. They are absolute workaholics and are available to answer questions around the clock. That’s a significant advantage in our ever-more-global economy and with people who have expectations of getting the information they need when they need it.

Proactive customer service

Even as a full-service advertising agency we recognize that interactions with human customer service agents are usually reactive; the website visitor asks a question and the staff member replies. Chatbots can be programmed to be proactive. They can offer help when they detect indicators that the visitor is confused or is interested in a particular product or service and ready to “talk” about it.

Freeing humans for other tasks

With chatbots handling initial inquiries, human workers can focus on higher-level tasks, and in the process grow their careers and contribute more to the company’s bottom line.

Zero errors

Chatbots answer questions accurately every time. Where a human worker might occasionally make a mistake in explaining a promotion, resolving a problem resolution, etc., your faithful chatbot will only share the information that you’ve carefully programmed into it!

Perfectly calm demeanor

Everyone knows that customer service can be a little… let’s say… challenging. But while humans might eventually lose their cool with a particularly grumpy prospect or customer, a chatbot never will.

Easier and more complete data collection

Nobody likes to be faced with a form of seemingly endless fields when they need to provide information. Chatbots can get the required data in a conversational manner that feels less like work for the site visitor. This includes reminders about missing information or explanations about what a particular piece of data is or why it’s needed.

Wondering how chatbots can figure into your marketing efforts, customer service plans, and help drive greater success? We’re a full-service advertising agency that loves to talk artificial intelligence! Contact our team today to learn more. (We promise you’ll reach us and not a chatbot!)

Law Firm Marketing to Beat your Competition Without Lifting a Finger

Most legal firms are behind the digital times. Benchmark indicators of digital transformation, such as having a responsive, mobile website, or local map listings, are hard to find in the legal world. Because most firms are investing more than 60% of their marketing dollars into buying cold leads, rather than updating their digital presence, implementing these simple steps will help you reach your law firm marketing goals.

Use SEO to generate leads

One in three consumers uses the internet to search for legal services, so if you invest money into a strong search strategy for lawyer marketing with a goal of a 7:1 return on your investment, you’ll outpace the competition investing in cold leads. Cold leads typically convert at 2%, whereas solid leads and referrals convert at 20% and 50% respectively. Work with a digital marketing agency such as BIGEYE to add content, tagging, and links that will boost your search ranking with little to no effort on your part.

Use marketing automation to turn leads into clients

According to Law Technology Today, close to half of law firms take more than three days to reply to leads when they reach out. Because most law firm marketing teams don’t have the bandwidth to regularly reply to outreach outside their caseload, creating automated email and marketing templates for interested clients improves service without sacrificing billable hours.

Use audience segmentation to create and serve content that will feel personal, highly-relevant, and specific to each inquiry or type of law you practice. This makes prospects feel like they are receiving a personal touch and helps them find preliminary information without interacting with your team until they are ready to do business.

Use social media turns clients into referrals

As you close cases, encourage your clients to write reviews or post to social media about your firm. You can share and repurpose this content on social media, across your website, and in email outreach campaigns. Because referrals are the most effective way to build trust in your brand, these reviews and testimonies will go a long way when seeking new business.

We know your legal team is busy, which is why partnering with a top Florida advertising agency like ours can make your life easier. Reach out to our team today to learn more about how we have helped law firms in your area.

How a Credit Union Marketing Agency Can Put You One Step Ahead

When most people hear the word “credit union,” they usually don’t rush to their car with enthusiasm for a visit — yet credit unions and banks are important pillars of commerce, stability, and success in most communities.

 Just because credit unions play a highly functional role in most people’s day-to-day lives, doesn’t mean your brand can’t speak to your community’s values and become an icon people look forward to engaging with. A credit union marketing agency can transform your business – and your band – quickly and easily. Here’s how:

Break outside the box with fresh credit union design ideas

After the 2008 financial crisis, many credit unions and banks struggled to rebuild consumer trust. Using social media, creative advertising, and generating thought-provoking or helpful blog content can strengthen your customers’ trust.

As an example, Wells Fargo’s “Earning Back Your Trust” campaign features billboards, YouTube videos, and social media posts all aimed at acknowledging and addressing why their customers stopped trusting them after the crisis. Efforts like these humanize your brand and make complicated subject matter more accessible for the average person.

To strike the right tone for your campaigns to ensure your credit union is still professional and educational while showcasing your human side, partner with a credit union marketing agency like BIGEYE to create unbeatable content.

Freshen up your user experience with new content

Partner with an agency to take a quick pulse check on your website and highlight low word count or low-traffic site pages. Once you’ve identified these weak areas, decide whether content could be combined into another page or expanded upon.

As a rule of thumb, most pages should have 1,000 (or more) words to ensure each digital touchpoint is meaty and meaningful for visitors. This deep content also signals to search engines that your brand is an authoritative voice in the space and that it should be ranked higher in search results. 

Provide valuable services online

This last recommendation may be a little more difficult to implement, but worth the effort. Whether you use a website or app to accomplish this goal, make sure your customers can perform some services online without visiting your brick and mortar location.

For new or lapsed customers, this is a way to entice them to choose or return to your brand. Once you have them hooked, they will keep coming back for your services.

While it may be unrealistic for your credit union to adopt Bank of America’s complete digital banking style, a top Florida marketing agency can help you determine what services you can provide that will be of value to your customers and then successfully market those within your community.  

Contact us today for a free consultation on how our credit union marketing agency can help make your credit union more engaging than ever.

3 Ways to Boost Occupancy Rate Using Property Management Marketing

Good property management marketing can bring ideal tenants to your properties easily and effectively. Instead of competing on price or square footage, a well placed ad from a media buying agency or curated social media posts can bring your community, neighborhood, and units to life.
Help prospective tenants discover and choose your property with three of the best kept secrets every multi-family marketing and property management firm needs to start using today.

1. Invest in a responsive, mobile-friendly site

According to GogoDigital, 98% of renters use mobile devices on a weekly basis to power their apartment search. Of them, nearly half said they would opt out of a property or unit if the site didn’t work effectively on their cell phone or tablet. Work with a digital marketing agency like BIGEYE to ensure your website works across devices and creates a seamless experience between all your channels such as social media, advertising, and email.

This simple update lets prospective renters know you operate a trustworthy, modern business. This is especially important as more and more renters expect to conduct the leasing process online using virtual signing tools to execute their leases and 360 digital tours to screen properties and make their final decisions.

2. Content is king and search engine optimization is queen

The best property management marketing site in the world needs to be search-friendly in order for your business to thrive. Prospective residents often start their apartment hunt on search engines, either to discover and explore properties, or to find companies that can assist with the leasing process.

Understanding what your specific goals are (think: promoting your property managed community versus offering a white-glove realtor service) will help you create engaging content that catches prospective residents’ attention and boosts your ranking in Google and other search engines.

3. Demonstrate your authenticity through social media and community engagement

Put words into action by reinforcing the values your property management marketing efforts are promoting by creating an authentic social media presence and participating in community events that are aligned to your ideal residents’ needs.

As an example, if your brand focuses on LEED certification and eco-conscious buildings, you may want to co-sponsor a beach clean up near your property to demonstrate your commitment and make like-minded individuals aware of your units. If you aren’t sure where to start, a local, top Florida advertising agency can point you in the right direction to build partnerships and activate events via social media.

Learn more about how our team at BIGEYE has helped single- and multi-family marketing managers like you succeed in today’s digital landscape by contacting us today.

Why Working With a Technical College Marketing Agency Is Essential

Over the past decade, the higher education system has changed dramatically. Courses are offered online, highly competitive schools allow students to work full time while pursuing their degrees, technical skills are more valuable than ever, and real-life work experience or work-study programs have become the norm.  

These changes allow students to become skilled employees faster, while building communities through the talent that fuels their economy. Technical colleges play an important role in this evolution, which is why getting the word out with the help of a technical college marketing agency is so important.

Help students discover important educational alternatives

High school diplomas no longer hold the same weight they used to, and most high school graduates feel pressured to pursue a college degree. The growing expectations that all students will attend college delays skilled employees from entering the workforce and can lead to an unsuccessful college experience for those who are either disinterested or unequipped to participate in a four-year program. According to the Institute of Education Statistics, 40% of students drop out of four-year degree programs, and 60% of those that do complete their degree take longer than four years to graduate.

Ensuring your technical college is easy to find and learn about empowers students to explore alternatives to a prescriptive college experience. A technical college marketing agency can help your school become more search-friendly by enhancing your SEO presence and building a robust content strategy that answers your future students’ questions at every stage in the exploration process, on any device, at any time.

Become a building block of your community

Technical colleges are no longer a fallback option for high school dropouts. They help talented students who need more scheduling flexibility or more economic education options to get a college degree without strapping themselves with debt. Allowing them to enter the workforce faster and start earning a meaningful wage.

But don’t take our word for it. The average earnings for a new technical graduate are $55,270 according to the Bureau of Labor Statistics, which is on par with post other college degrees. Because most technical degrees are two-year programs, enrollment in your school will push skilled labor into the economy faster each year. This creates a dynamic job market for both employers and employees.

On average, technical colleges are also less expensive than four year programs — which have increased 260% in cost over the past decade.  Use a technical college marketing agency like ours to help you build strong relationships between major employers and high schools in your area that will break down outdated stigma about technical colleges. Your program deserves to be top of mind within your community and seen as an affordable, expeditious source of talent in your community.

 The takeaway

Learn more about why a digital marketing agency is a critical partner in building these relationships and recruiting the next wave of talent by clicking here to contact our team. We will share case studies and success stories from educational institutes just like yours and help you build a strong digital footprint to drive success.

How to get your business on the first page of Google through SEO

With the data suggesting that there are more than 6 billion Google searches each day and that 91.5% of the total clicks go to websites listed on the first page of Google, it’s no surprise that the first page is a popular place to be. But how can you make sure your business appears there?
There are actually many ways to appear on the first page of Google – from paid listings through AdWords, to local listings on Google My Business, to news listings for certain queries. But when you are looking to appear on the first page, the primary place to start is with the organic listings. These listings appear on every single Google search results page, and show 7 to 10 webpages that are both relevant to the search query and well-structured for search engine optimization, or SEO. Since these listings make up the majority of first page results, we’ll focus on the process behind trying to get your webpages ranked in this very important space.

As with most things in life, good search engine optimization (SEO) and ranking on the first page of Google starts with research. Keyword research can be used to determine categorically those services and goods that your target audience is using the internet to search for or conduct research on. (And the data suggests that it’s over 80% of their major purchases)! More specifically, keyword research allows you to determine what keywords your audience is using when they search for specific products. You could have the best SEO in the world, and yet if you haven’t done the research to know that your consumers are searching for – such “gizmos” and not “gadgets”, Google won’t see your page as relevant enough to rank on the first page for all the users who are searching for “gizmos”.

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Keyword research: The beginning of the SEO process

Keyword research is the process of using Google’s search tools to build out a list of commonly searched keywords with statistics such as their average monthly searches, competition rating, and average cost per click price from AdWords. It’s best to utilize keyword research to find low-hanging fruit: keywords that have high monthly searches and a low competition rating. And if those keywords also happen to have a high average cost per click, well, that’s even better – if people who are purchasing keywords for paid search commonly view that keyword as being valuable enough to spend a lot of money to purchase, then it’s probably a strong keyword!

After you’ve completed your research and identified which keywords are likely to be the best drivers of qualified traffic to your website, you’ll want to choose one keyword to represent the content of each page you are expecting to receive organic search traffic from. If you are designing your website as you begin this process, remember that each of these pages will be an entry page for new users who may not have heard of your brand before, or may be unfamiliar with your services.

You’ll want to choose a single keyword for each page, so that you can be sure that you are structuring the content on the page to specifically provide the information that users are looking for when they are searching. Remember that people search online to answer a specific need, and if you are not answering that need, they will look elsewhere. Webpages that have strong content that is built to answer a well-researched, common search query are the ones that do best in Google. This is as a result of Google’s SEO ranking algorithm, designed to find content that will answer Google searchers’ needs. The last thing Google wants is for users to click on multiple webpages listed on the first page of Google and not find the information they were searching for. If Google search results couldn’t consistently provide people with the information they are seeking, we would quickly learn to go elsewhere and Google’s central business model would be in serious trouble.


Technical SEO

After you’ve crafted your content to reflect exactly what users are searching for – utilizing the specific keyword you’ve researched –  there’s still some minor search engine optimization work to be done. What is left to be completed are the on-page factors that let Google know you have taken their algorithm’s needs and limitations into consideration, and optimized your webpage accordingly. This is oftentimes referred to as technical SEO, as it pertains to the HTML attributes of a page – the H1 heading, title tag, meta description, and any image or video ALT tags.

The H1 heading is general used by a content management system or CMS as the headline of any page, and Google views this as a succinct description of what a page contains. Depending on how much content you have on your page, you may also have H2 headings and H3 headings, which function as sub-headlines to break-up content. Since the H1 heading is a description of what your page content is about, Google looks to make sure that it is relevant to a given search query. You should also be sure to utilize the keyword you have chosen for your page in the H1 heading, and likely in the H2 and H3 headings, as well, if applicable.

The title tag (sometimes called the SEO title) and the meta description are the two aspects of your page that Google uses to showcase your webpage in the search results. The title tag will be shown underlined in large, blue font on the search results page, with the meta description included in a smaller grey font beneath it, and the URL. Not only does Google use these attributes to show your webpage to searchers, it also emboldens any words in your title tag and meta description that match a given search query. That means that including your chosen keyword in these attributes will increase the likelihood searchers will click your result because their attention will be drawn to the bolded words.

Image and video ALT tags are extremely important, because while Google is an expert at understanding written content, it is unable to fully understand images or videos in the same semantic way humans are able to do so. As such, it’s extremely important for SEO to include an ALT tag for every video and image on your page, describing what is happening in the picture or video. Since all of your content should relate back to your chosen keyword, it’s likely that this description will include your keyword, as well.

Once you’ve completed all of the technical on-page elements of SEO, it’s time to publish your content to the web! Be sure that once you’ve published your content successfully, you link to it from your website’s homepage, and use Google Webmaster Tools to let Google know that you have added content to your site. If you are publishing an entire website, you’ll want to use Google Webmaster Tools to request that Google crawl your site, and update an XML sitemap to make it easy for Google to understand your site’s architecture.

Don’t worry about building links to your content for SEO – if you’ve put in the work at the beginning, and researched what users are searching for, carefully crafting content that answers their needs, it will attract links naturally. But it’s a great idea to make sure that as many people are aware you’ve created great content as possible, so make sure that you share it with your social networks – and any other offline connections you have that would be interested.

In need of a digital marketing strategy to boost your brand’s Google placement? Contact our team of experts today to get started!

Seven smart ways banks can utilize paid ad campaigns

It would be oh so simple for a bank to forgo newer methods of communicating – such as social media.
After all, to someone less familiar with social networks like Facebook and Twitter, these online channels all seem like places where people personally love to play, not conduct or discuss serious business. And financial institutions – especially the ones that have been around for awhile – often like to uphold a solid, traditional image, far from anything hip and trendy.

Unfortunately, as any teen or twenty-something can tell you – or maybe should be telling your institution’s decision-makers – today and tomorrow’s customers are actually the ones spending time on these networks. Like it or not, they’re the audience banks need to connect with – to some extent – if you want to remain profitable. If you manage your brand properly and tell your story well, you can still use modern platforms and search engines as outreach tools to describe your longevity and values. The difference is, you need to show your current and prospective customer that your institution is not only in touch, but also looking toward the future.

Beyond a basic social media presence, or hoping users “like” or follow your bank’s activities, your bank marketing ideas should also consist of spending money for additional exposure. Most larger social networks and search engines now encourage businesses to pay to put their messages in front of more people, or at least target different demographic groups of potential customers.

Like many other industries, bank marketers also have the ability find other ways to purchase advertising, whether it’s buying common keywords that customers may use when conducting a search, or running online ads designed for a specific target audience. Though budgets may reflect a preference toward financial marketing approaches that are low to no-cost, in the current online economy, you are definitely able to obtain a farther reach – and likely a better return – if you’re willing to make the investment in a paid ad campaign.

Here are 7 smart ways banks can utilize these paid ad campaigns to generate the greatest ROI

Facebook audiences won’t see everything you put out there – The actual number is a little vague, and depends on your audience, in tandem with Facebook’s method of determining what individual users see. While Facebook states that your audience will organically see just 16 percent of your posts, no matter how interesting or clever you make them, other media professionals and search experts say this figure may be as low as 2.27 percent for pages with more than 500,000 likes. (If “organic” is a new term for your marketing team when used in this context, it describes how people come across your information naturally, on their news feeds. Your inorganic reach means that you can pay a bit extra to have more seen by a larger audience.) Facebook offers a variety of payment options, from a small daily amount over time for a certain-sized audience to larger amounts designed to reach more people.

Consider boosting – Along with creating a paid campaign for your news feed to be seen by a larger target demographic, Facebook business page owners also have the option to pay to boost the reach of individual posts, placing them higher in people’s regular news feeds. This could be handy for a particular promotion, event, or contest. It also is a good tool to measure the amount of traffic with or without boosts for similar campaigns. If you see a noticeable spike in participation – such as actual new business and “real life” customer activity — it could be a good indicator that investing in boosting truly attains tangible results.

Frequency works – Just like the old adage states that a marketer shouldn’t buy an old-school newspaper, radio, or TV ad for only one day for an ongoing campaign, it is also advised that you not run a Facebook business page, or a post, for just a short time. Even though you may be following best practices and posting new material several times per day, not everyone will be checking in regularly to see it. Or, with all the clutter out there, they may not notice your ad or post the first few times it appears. It is wise to plan on running any campaign for at least one month – this will give you a longer-term view to gauge your response rate over time, and then you may adjust your message, or the scope of it, as needed.

Target your audience – As unbelievably cool as the fantasy would be for every Facebook user to see and love your bank’s message, it’s a smarter bet that not everyone among the 1.65 billion active users will care about your bank’s ads. So when you’re planning your paid bank advertising, you may be able to target your ideal potential customer by selecting gender, age, geographic location and similar demographic information. This will be a better use of your budget by appealing directly to people who are more likely to want to know more info about your institution rather than “anyone out there.”

Try other networks – Other social media companies also allow you to buy general and targeted ads, especially if you think potential customers will be using their services. LinkedIn, for instance, is more of a professional network, lacking the games and general feel of Facebook. This site focuses more on workplace networking, so there are posts about economic sectors, employment trends, management strategies, hiring tips, and labor issues. Banks wanting to attract certain potential customers or employees on LinkedIn can purchase ads and target everything from certain job titles to geographic areas. Though actual ad space is limited to a few dozen characters, you may include a call to action. This demographic group should be quite familiar with you, and in turn, want to know more.

Run multiple campaigns at once – Since marketing is always in motion, it’s smart to focus on one more than one prong at a time for all of your outreach. This is also of benefit for your audience – not every online user will use every network. Some may prefer Facebook, but others may frequent Instagram, Pinterest, Tumblr, Snapchat, or any of the common platforms or search engines more regularly. Running multiple campaigns simultaneously will also provide you with a chance to customize your message for different platforms, and adjust as needed.

Easy-to-see results – A good bank PPC campaign has the potential to provide all sorts of data –  starting with who was reached and how they responded to your message or multiple messages. Google Ad Words or similar analytics programs share both high and low points, including the most frequently clicked keywords, where people came from, what percentage went directly to the landing page, how long they stayed, and what times of the day, week, or month saw the most activity. If you’re working with someone proficient with Google AdWords, you will also have access to a general Return on Investment figure based upon how much you spent and your overall reach. Actual conversions from the campaign to customers can also be a strong indicator.

Overall, creating a bank paid search campaign can be a fun way to connect with potential new users, while also enhancing relationships with existing customers. While facilitating paid ads via your institution’s social networks may be considered “unchartered waters,” the return is well worth the investment, with campaigns that may be customized, and that offer measurable results. For more information on the paid advertising approach, and the development of the best strategy to meet your needs, contact our team of digital experts today!