Consumers are posting to the internet 24-hours a day. Each post is an opportunity for brands to listen, engage and respond. As a social listening agency, Bigeye utilizes a sophisticated suite of tools to listen to the internet for brand mentions relevant to our client accounts.
Are you Actively Listening to Your Consumers? What are Your Consumers Saying About Your Brand?
Brands who have strategic social listening in place have a competitive advantage. Listening informs customer service, research and development and sales efforts. It gives brands opportunities to surprise and delight their customers, respond to negativity, understand trends in their industry and stay relevant. Using a cutting-edge toolset, we employ social listening that’s informed by decades of brand management as well as modern social strategic thinking.
Creating and Launching a New Plant-Powered Skincare Brand
Luma & Leaf is a new Direct to Consumer skincare brand that leverages the best in clean, plant-powered active ingredients to provide gentle and effective solutions that restore skin to its most healthy and luminous state. To break out in the crowded skincare market, we launched a fun and playful brand that communicates our core belief throughout all touchpoints that everyone deserves to look and feel their best.