Contact us

Get in Touch.

Whether you’re looking to make a splash, stop a leak, or build an entire ocean—we’re here to listen, collaborate, and help you reach the right people, in the right place, at the right time.™

FAQs

Frequently Asked Questions.

We know every project is unique, and you might have some questions before getting started.

What types of brands does Bigeye work with?
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We're a full-service creative and marketing agency for consumer brands across DTC, CPG, beauty, wellness, pet, home goods, and retail. Our sweet spot is brands who need a creative partner that combines beautiful work with strategic thinking and high-volume production capabilities.

What makes Bigeye different from other marketing agencies?
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Three things: First, we're built for volume. Modern brands need dozens of content assets monthly—we have the team and systems to deliver it. Second, we combine brand thinking with performance execution. Strategic creative that drives measurable results. Third, twenty years of experience building consumer brands means we know what works.

What channels and platforms do you manage?
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Full spectrum: Meta, Instagram, Google, YouTube, TikTok, Amazon, and 50+ retail media networks including Walmart, Target, Kroger, and Instacart. We also manage email/SMS through Klaviyo, organic social media, SEO, and emerging channels like AI search optimization (GEO).

How do your engagements work?
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Every engagement is structured around clear deliverables, not vague retainers or billable hours. Some clients work with us on a flat monthly fee for ongoing programs like media management, content production, or EyeQ research. Others engage us project-by-project for one-time work like a packaging refresh or brand strategy sprint. In both cases, the deliverables and the timeline are written into the agreement upfront. No change orders, no surprise hours.

What results can we expect in the first 90 days?
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First 30 days: Discovery, consumer research, and strategic planning. Days 30-60: Creative development, content production, and channel activation. Days 60-90: Initial optimization based on performance data. Most clients see measurable improvement in key metrics by month three, with results compounding over time.

What is EyeQ research?
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EyeQ is our proprietary rapid consumer research platform. We field research with verified consumer panels and deliver actionable insights in as fast as 72 hours for standard studies. Complex methodologies like packaging concept tests or full segmentation studies typically take 1 to 2 weeks. We use AI-enhanced analysis combined with senior researcher review, so you get speed and rigor in one pass. EyeQ runs on a flat monthly fee, which means continuous insights without per-study procurement.

How do you measure success?
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We align on North Star metrics during discovery—typically revenue growth, customer acquisition cost, return on ad spend, marketing efficiency ratio, and lifetime value. Real-time dashboards track performance across all channels. Monthly reports show progress with transparent attribution and clear next steps.

What types of brands does Bigeye work with?
icon

We're a full-service creative and marketing agency for consumer brands across DTC, CPG, beauty, wellness, pet, home goods, and retail. Our sweet spot is brands who need a creative partner that combines beautiful work with strategic thinking and high-volume production capabilities.

What makes Bigeye different from other marketing agencies?
icon

Three things: First, we're built for volume. Modern brands need dozens of content assets monthly—we have the team and systems to deliver it. Second, we combine brand thinking with performance execution. Strategic creative that drives measurable results. Third, twenty years of experience building consumer brands means we know what works.

What channels and platforms do you manage?
icon

Full spectrum: Meta, Instagram, Google, YouTube, TikTok, Amazon, and 50+ retail media networks including Walmart, Target, Kroger, and Instacart. We also manage email/SMS through Klaviyo, organic social media, SEO, and emerging channels like AI search optimization (GEO).

How do your engagements work?
icon

Every engagement is structured around clear deliverables, not vague retainers or billable hours. Some clients work with us on a flat monthly fee for ongoing programs like media management, content production, or EyeQ research. Others engage us project-by-project for one-time work like a packaging refresh or brand strategy sprint. In both cases, the deliverables and the timeline are written into the agreement upfront. No change orders, no surprise hours.

What results can we expect in the first 90 days?
icon

First 30 days: Discovery, consumer research, and strategic planning. Days 30-60: Creative development, content production, and channel activation. Days 60-90: Initial optimization based on performance data. Most clients see measurable improvement in key metrics by month three, with results compounding over time.

What is EyeQ research?
icon

EyeQ is our proprietary rapid consumer research platform. We field research with verified consumer panels and deliver actionable insights in as fast as 72 hours for standard studies. Complex methodologies like packaging concept tests or full segmentation studies typically take 1 to 2 weeks. We use AI-enhanced analysis combined with senior researcher review, so you get speed and rigor in one pass. EyeQ runs on a flat monthly fee, which means continuous insights without per-study procurement.

How do you measure success?
icon

We align on North Star metrics during discovery—typically revenue growth, customer acquisition cost, return on ad spend, marketing efficiency ratio, and lifetime value. Real-time dashboards track performance across all channels. Monthly reports show progress with transparent attribution and clear next steps.

What types of brands does Bigeye work with?
icon

We're a full-service creative and marketing agency for consumer brands across DTC, CPG, beauty, wellness, pet, home goods, and retail. Our sweet spot is brands who need a creative partner that combines beautiful work with strategic thinking and high-volume production capabilities.

What makes Bigeye different from other marketing agencies?
icon

Three things: First, we're built for volume. Modern brands need dozens of content assets monthly—we have the team and systems to deliver it. Second, we combine brand thinking with performance execution. Strategic creative that drives measurable results. Third, twenty years of experience building consumer brands means we know what works.

What channels and platforms do you manage?
icon

Full spectrum: Meta, Instagram, Google, YouTube, TikTok, Amazon, and 50+ retail media networks including Walmart, Target, Kroger, and Instacart. We also manage email/SMS through Klaviyo, organic social media, SEO, and emerging channels like AI search optimization (GEO).

How do your engagements work?
icon

Every engagement is structured around clear deliverables, not vague retainers or billable hours. Some clients work with us on a flat monthly fee for ongoing programs like media management, content production, or EyeQ research. Others engage us project-by-project for one-time work like a packaging refresh or brand strategy sprint. In both cases, the deliverables and the timeline are written into the agreement upfront. No change orders, no surprise hours.

What results can we expect in the first 90 days?
icon

First 30 days: Discovery, consumer research, and strategic planning. Days 30-60: Creative development, content production, and channel activation. Days 60-90: Initial optimization based on performance data. Most clients see measurable improvement in key metrics by month three, with results compounding over time.

What is EyeQ research?
icon

EyeQ is our proprietary rapid consumer research platform. We field research with verified consumer panels and deliver actionable insights in as fast as 72 hours for standard studies. Complex methodologies like packaging concept tests or full segmentation studies typically take 1 to 2 weeks. We use AI-enhanced analysis combined with senior researcher review, so you get speed and rigor in one pass. EyeQ runs on a flat monthly fee, which means continuous insights without per-study procurement.

How do you measure success?
icon

We align on North Star metrics during discovery—typically revenue growth, customer acquisition cost, return on ad spend, marketing efficiency ratio, and lifetime value. Real-time dashboards track performance across all channels. Monthly reports show progress with transparent attribution and clear next steps.