Rushed campaigns rarely perform. Smart brands use the weeks leading up to Black Friday and Cyber Monday to prepare, optimize, and engage customers strategically. Here’s how to build momentum now and drive results when the big weekend hits.
September: Build and Optimize
September is about locking everything in place. Finalize and schedule your BFCM emails and texts so you’re not scrambling at the last minute. Segment audiences with care—reward loyal customers, re-engage recent buyers, and target those at risk of churning with tailored offers. Double-check your tech stack, from analytics to discount codes, to avoid revenue-killing glitches. Finally, run a smaller fall promotion as a rehearsal to test subject lines, SMS timing, and creative angles, then refine based on what you learn.
October: Engage and Tease
With assets ready, October is all about warming up your audience and building anticipation. Keep your list engaged with regular sends to strengthen deliverability and maintain your brand’s top-of-mind presence. Begin teasing holiday offers with VIP previews and sneak peeks, but hold back the full reveal to generate curiosity. Drive last-minute growth with seasonal giveaways or exclusive content, and tie your creative efforts to Halloween and autumn themes to stay timely and relevant.
November: Execute and Maximize
November is the main event, where preparation pays off. Launch across all channels with coordinated, time-sensitive offers that create a sense of urgency. Personalize promotions—give VIPs early access while appealing to bargain hunters with price-driven deals. Monitor performance daily and adjust quickly, whether it’s tweaking offers, shifting send times, or refining targeting. Keep momentum going beyond Cyber Monday with extended sales and “last chance” messaging, and utilize post-purchase flows, thank-you messages, and loyalty perks to convert new buyers into long-term customers.
Need help with your BFCM lifecycle marketing? Let’s talk.
